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Director, Technical Product Management

Location: Vienna, Virginia

Job ID R77680

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

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Benefits

Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.

  • Healthcare

    Medical • Dental
    Vision • Healthcare FSA
    Dependent Care FSA
    Health and Wellness Programs

  • 401(k) / Retirement Plans

    Employer Matching

  • Continuing Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Holidays
    Sick Days
    Paid time off
    Flex- time

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Associate Spotlights

  • The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.

    – Emma S., Product Manager

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Responsibilities

Job ID R77680 Updated date 06/11/2019
Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Technical Product Management

At Capital One, we think big and do big things. We are a Top-10 bank by deposits—a high-tech company, scientific laboratory, and a nationally recognized brand. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness. Capital One was the first major bank to move to cloud computing and to publish APIs for the Open Banking future.
 

That’s why we’re here—a bold team of digital entrepreneurs, designers, product managers, and engineers working to make a difference in people’s financial lives. Maybe you should be here, too.

We are looking for a Product Leader who is imaginative, collaborative, and truly excited about building new, unique products and experiences. You will have the rare opportunity to work at the vanguard of banking technology. The ideal candidate is resourceful, analytical, passionate about exploring new ideas, and has great attention to detail.

Responsibilities include:

  • Taking a customer-back and evidence based approach to defining, executing, and delivering a product roadmap

  • Working with technical customers of a large platform at the center of the company

  • Engaging customers directly through a variety of channels to serve as the voice of the customer internally- identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

  • Working in a cross-functional group - closely partnering with engineering, design, operations, finance and executive teams to bring a product to life


 

Ideal candidates will demonstrate:

  • Significant expertise establishing and developing strong working relationships with all levels of associates and external parties, while maintaining appropriate levels of objectivity to their work

  • Ability to work efficiently and effectively in a start-up like environment, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that customers love

  • Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

  • Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterprise.

  • Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

  • History of teamwork and a willingness to roll up one’s sleeves to get the job done

Basic Qualifications:

  • Bachelor’s degree or military experience

  • At least 5 years of software development or product management experience

Preferred Qualifications:

  • Master’s degree

  • 5+ years delivering Software as a Service (SaaS), or web API-driven products to technical customers.

  • 3+ years experience in human-centered product discovery methods, such as design thinking and service design

  • 7+ years of experience translating business strategy and analysis into consumer facing digital products

  • 7+ years of experience in Agile or Lean product management methodologies

  • 5+ years of people management experience
     

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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