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Cyber Governance and Risk Portfolio Manager

Job ID R64923 Updated date 01/11/2019 Location Tysons Corner, Virginia
7900 Westpark Drive (12131), United States of America, Tysons, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Cyber Governance and Risk Portfolio Manager

At Capital One, we’re making significant investments in technology, developing core and customer facing capabilities that will transform the nature of our business. We’re investing in innovation, embracing change and creating value with Agile methodology. This role is in our Cyber Governance and Risk organization.


The Cyber Governance and Risk Portfolio Manager ensures that our technology investments and strategic business goals are tightly coupled. A successful Portfolio Manager prioritizes and tracks our organization’s many initiatives, keeps top management informed of progress and impediments, and develops and manages sound business practices including budget, staffing, and organizational operations. Every day brings new challenges and opportunities to ensure we deliver tangible business value in line with our ever evolving business objectives, so that our cyber investments help our customers succeed.

In this role you will:

  • Work closely with business leaders to articulate and capture their vision, translating it into objectives and initiatives

  • Partner with organizational leaders to align roadmaps and epics with business strategy

  • Develop and execute the planning process, including: prioritizing initiatives, roadmapping, managing capacity, opportunities, strategic risks, issues and conflicts

You will bring skills and experience in strategic planning, organizational change management, project management and communication to influence our senior leaders and evolve the entire organization to be strategic, outcome driven, and optimized in pursuit of our goals.


  • Drive governance and coordinate periodic reviews, decisions, re-prioritization, identify opportunities and refine initiatives

  • Ensure end to end execution of business processes through multiple enterprise systems for effective tracking, measurement, reporting and visualization

  • Continuously improve and refine the management framework driving efficiency and maturity while minimizing administrative overhead and complexity

  • Proactively identify appropriate resolve impediments and use networks of peers and formal channels (including escalation if required)

  • Facilitate teamwork and continuous improvement of the team's agile practices

  • Introduce new and advanced practices to improve the team and their delivery

  • Demonstrate ability to balance data with other factors when making decisions

  • Understand upstream/downstream dependencies and support the team in risk management

  • Utilize team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and work with the team to continuously improve

  • Handle wide range of ever-changing responsibilities

The ideal candidate should:

  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

  • Display teamwork, strong communication, and be able to negotiate and lead across all levels

  • Create transparency and foster relationships

  • Exhibit outstanding influencing skills to effectively drive process and portfolio efforts

  • Demonstrate analytical and quantitative skills  to establish metrics and utilize data to measure operational efficiency, team health, and organizational performance

  • Thrive in being able to identify and manage the white space to develop creative solutions to manage that space and quickly drive consensus-based approaches across a wide range of stakeholders

  • Demonstrate ability to operate both strategically and tactically in a high-energy, fast-paced environment

  • Exhibit a high degree of organizational skills and ability to manage multiple, competing priorities simultaneously

Basic Qualifications:

  • Bachelor’s Degree or military experience.

  • At least 6 years of experience in Project Management

  • At least 3 years of experience managing technology teams in an Agile environment

  • At least 3 years of experience in Portfolio Management

Preferred Qualifications:

  • SAFe certified or experience with other scaled agile frameworks

  • Agile experience with Governance, or Risk, or Compliance, or HR, or Legal, or Finance teams

  • Master’s Degree in Business Administration, or Business Management, or Process Management, or Project Management, or Risk Management, or Computer Science, or Information Systems

  • Risk and Governance experience

  • Consulting experience

  • G-Suite experience

What we have:

  • Generous salary and merit-based pay incentives

  • A startup mindset with the wallet of a top 10 bank

  • Your choice of equipment (MacBook/PC, iPhone/Android Device)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).