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Product Manager

Location: Toronto, Ontario

Job ID R40738

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.


Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.

  • Healthcare

    Medical • Dental
    Vision • Healthcare FSA
    Dependent Care FSA
    Health and Wellness Programs

  • 401(k) / Retirement Plans

    Employer Matching

  • Continuing Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Sick Days
    Paid time off
    Flex- time

Associate Spotlights

  • The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.

    – Emma S., Product Manager
man speaking at whiteboard group talking at table


Job ID R40738 Updated date 01/17/2018
North York (93006), Canada, North York,Toronto, Ontario,

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Product Manager

At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches tens of millions of customers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great customer experiences. 

What will you do? 

You will be responsible for the build out of backend data systems that drive our business.   You will collaborate with the Product team to define what features will be built and lead a tech team through delivery.


  • Responsible for defining scope of development for new product features and on-going feature enhancements including all management of backlog and project management activities.
  • Define product vision and OKRs (objective and key results)

  • Responsible for writing and prioritizing stories
  • Responsible for managing trade-offs as well as definition of acceptance criteria
  • Secures regulatory, legal and compliance approvals for new initiatives
  • Conducts training in conjunction with Product manager across the business
  • Determines Service standards and policies for new product
  • Follows and adheres to all governance processes and secures launch approvals.
  • Provides assistance to Operations and Technology to ensure client focus
  • Proven leader, motivator, and effective decision maker enhanced by creativity and a detailed understanding of digital product management so they can manage the backlog effectively
  • Ability to establish and maintain a high level of credibility with Executive Management.

Basic Qualifications:

  • Bachelors Degree
  • At least 2 years of product management experience

Preferred Qualifications:

  • Bachelor’s Degree in Marketing or finance or business management
  • Masters in Business Administration (MBA) 
  • 6+ years of experience in Financial Services, technology or operations.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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