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Process Manager- Canada Site Assessment Program Assessor

Job ID R43908 Updated date 03/10/2018 Location Toronto, Ontario
North York (93006), Canada, North York,Toronto, Ontario,

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Process Manager- Canada Site Assessment Program Assessor

Job Description – Canada Site Assessment Program Assessor

Job Title:   CSAP Assessor

Responsible to:   Canada Third Party Governance

Responsible for: Identifying and reporting on potential third party compliance, operational and contractual risks to Capital One Canada in a timely manner. This role will also oversee and report on immediate third party risk remediation activities and status on longer term risk reduction strategies as it relates to third party/outsourced activities to relevant stakeholders in Capital One Canada.

As a CSAP Third Party Assessor your role and responsibilities will be:

Performing focused, moderately complex security assessments of key third parties to Capital One, and provide reports on the results of third party reviews Establish, build and maintain positive relationships with third party information and security contacts Identify and escalate changes that will affect CSAP standards, and procedures. Understand and maintain current knowledge about the latest techniques and motivations of information security threats Assisting management and/or other stakeholders in the review, development and remediation of findings relevant to assessments Gather risk related data from internal / external sources in preparation of assessments Produce reports or presentations that outline overall supplier risk performance and trending, describe individual findings, explain risk positions, or recommend changes in a timely manner Track and monitor remediation activities Set standards and guidelines for viable remediation evidence Meet with stakeholders to answer queries related to risk exposure

Have a working knowledge of all supplier categories to assess risk materiality and implications of findings Maintain relationships with Compliance and Legal counterparts to ensure working knowledge of legislation / regulation and changing trends Create and maintain relationships with Corporate Information Assurance Third Party Management team and other reliant security groups (e.g. Business Risk Office), involved in management and mitigation of risk Update professional knowledge and skills with a view to Improving the CSAP standard Reducing time of assessment Reducing report writing duration Work with horizontal TPM team to drive cross functional benefit and improvement

Basic Qualifications:

  • Bachelor's degree in Engineering, Business, Commerce or Science
  • At least 1 year experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
  • At least 1 year experience managing vendors

Preferred Qualifications:

  • At least 2 years of experience designing, building, managing and improving processes
  • Experience partnering with IT in Agile environments

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).