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Senior Manager, Product Management

Location: San Francisco, California

Job ID R101796

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

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Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.

  • Healthcare

    Medical • Dental
    Vision • Healthcare FSA
    Dependent Care FSA
    Health and Wellness Programs

  • 401(k) / Retirement Plans

    Employer Matching

  • Continuing Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Sick Days
    Paid time off
    Flex- time

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Associate Spotlights

  • The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.

    – Emma S., Product Manager

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Job ID R101796 Updated date 10/19/2020
201 Third Street (61049), United States of America, San Francisco, California

Senior Manager, Product Management

We’re the Product Management Team for Capital One’s organization in Shared Tech. We create powerful tools for Capital One’s population of thousands of engineers, and in some cases for the open source community, to help them solve challenging engineering problems. We do it through Human-Centered design, inspiring creativity and innovation that deliver measurable outcomes in developer productivity, eventually leading to higher-quality products, faster for our end-users.

We’re looking for a Senior Technical Product Manager that has the chops to understand how important the right tools and experience are in building great software, empathize with developers as their customers, and build a roadmap to solve those needs. The role is for the Financial Core Modernization Program, to focus on developing and managing platform capabilities for servicing various Financial Products (Credit Cards, Loans, Checking, Savings, etc). The role will work closely with multiple internal lines of business to identify and prioritize enterprise Financial Product capabilities that allow accounts to be onboarded and services on a Modern Financial core. You’ll span Strategy, Design, Tech, and Marketing to define and deploy developer tools in an Agile environment.

The candidate needs to understand how important the right tools and experience are in building great software, empathize with developers as their customers, and build a roadmap to solve those needs. You’ll span Strategy, Design, Tech, and Marketing to define and deploy developer tools in an Agile environment.

To fit in, you must believe in the power of APIs, be jazzed about delivering amazingly simple experiences that improve developers’ lives through user-friendly, powerful, and smart digital tools.

As a senior member of the product team, you’ll be on point for:

  • Defining, building towards, and launching financial product capabilities that turn into a successful platform.

  • Leading discussions with lines of business to understand capability intents to support their financial products

  • Leading internal customer research for financial account processing capability (such as transaction processing, interest accruals, fees, and account servicing maintenance) and synthesizing it into new platform capabilities

  • Negotiating multiple needs from various lines of business to prioritize the right capabilities that bring the enterprise the most value.

  • Defining and owning the product backlog for the Platform development teams

  • Defining product KPIs and success metrics

  • Defining, building towards, and launching MVPs that turn into successful products.

  • Mentoring and coaching more junior members of the product team.

  • Defining and owning the product backlog for the development teams

  • Defining product KPIs and success metrics

  • Setting a strategy vision for various developer tools and related services to increase usage and deliver business results

What you’ll bring:

  • An understanding of Financial Core Processing such as interest calculations, financial treatments, payment allocations, Regulations such as SOX, Reg-B, Reg-Z

  • A bias toward action and a proven track record of delivering minimum viable products to market at rapid speed

  • Excellent communication skills to navigate a large organization, and inspire teams about things that should exist but don’t exist yet

  • Ability to proactively identify impediments on the critical path and remove them

  • A structured problem-solving approach to help a team work through a wide range of issues

  • Intellectual curiosity for emerging technologies and engineering challenges

  • Ability to prioritize across different types of value dimensions

  • Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes

  • Ability to keep the crowd warmed up while the team fixes the broken demo

  • Ability to drive process across multiple lines of business

Basic Qualifications:

  • Bachelor’s degree or military experience

  • At least 5 years of product management experience

  • At least 4 years of experience working with an Agile delivery methodology

Preferred Qualifications:

  • 4+ years of experience in API management, software development, data technologies, data modeling or AWS

  • 2+ years of experience managing cross-functional teams

  • 2+ years of experience in Financial Services Industry

  • 1+ years of experience coding, testing, or devops tooling

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

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