Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.
The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.– Emma S., Product Manager
ResponsibilitiesJob ID R102064 Updated date 10/23/2020
Do you get excited about building the modernized core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One’s Card Business? Does the idea of streaming data, delivering critical information to customers in real time, pique your interest?
The Core platform is the central nervous system of the entire Capital One Card ecosystem touching nearly every aspect of the Credit Card lifecycle. The Core platform supports and plays an essential role in creating and delivering an industry leading customer experience for the nearly 90M active credit card customers within Capital One’s portfolio today.
As a Product Owner you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services. You will develop end-to-end solutions to help us better serve Card customers.
General areas of responsibilities:
Partner with world class software engineers to design, deliver, and sustain a new API pattern and functionalities within the Core platform to modernize the publication of essential Core data and reimagine how data is produced for the enterprise
Identify and enhance real time data delivery opportunities for the millions of customer and transaction update activities that occur daily within the Core API infrastructure
Lead an aggressive agenda to modernize some of the largest and most critical APIs within the entire Card enterprise while building net new components in support of Core platform’s future destination
Massively improve API resilience and performance while continuing to proactively improve the cyber posture of the expansive API inventory
Modernized our data distribution strategy by publishing highly reliable, real time data that is delivered in an ironclad fashion
Identify and improve 3rd party Supplier data delivery routines while integrating into the long term data delivery strategy
Partner with adjacent Core Product and Engineering leads to build a new streaming platform b/w the Core platform and it’s 3rd party supplier
Create a modernized API infrastructure that will yield Millions in operational savings while creating a platform to enable new revenue vectors for the enterprise
You will be involved in shaping and contributing to the overall Card customer experience and enablement of Capital One’s platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.
You will develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.
You will be a part of overall thought leadership around platform development at the intersection of data+design+tech = for the sake of creating meaningful, measurable business and customer value.
You will collaborate with an extended team beyond the card platform organization
- Bachelor’s Degree or military experience
- At least 1 year of experience in digital product management
- MBA or Master’s Degree
- 3+ years of experience translating business strategy into digital products
- 3+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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