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Sr. Manager, Program Management for Enterprise Tech Backlog

Location: Richmond, Virginia; McLean, Virginia
Job ID R117932 Updated date 07/20/2021
Recruiting: VA - Richmond, United States of America, Richmond, Virginia

Sr. Manager, Program Management for Enterprise Tech Backlog

As a Sr. Manager, Program Management for Enterprise Tech Backlog you will manage and support high priority projects and programs for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. From problem solving across departments and levels -- to facilitating meetings and driving alignment on plans -- you’ll have a wide range of duties to keep progress moving forward. The ideal candidate can partner and deliver in a challenging and fast-paced environment. Additionally, the candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.

What You’ll Do:

  • Manage intake and prioritization of strategic intent with our line of business partners, coordinating across job disciplines

  • Partner with division engineers and leads to build 'shovel ready' intent, assess automation opportunities and align to overall architecture standards

  • Partner with Tech Divisions to develop longer term roadmaps to assist in build-out of consolidated roadmap for tech organization

  • Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes

  • Report on program and feature delivery progress, managing escalations and impediment resolution in partnership with Division teams

  • Build and maintain high trust relationships with partner teams across Capital One to keep abreast of current strategies and manage work in progress

  • Achieve results with complex, multi-disciplinary projects

  • Be a collaborative team player with the ability to navigate and influence the organization

  • Be comfortable establishing relationships across levels within the organization including senior leadership

  • Understand customer expectations.

  • Strong analytical, interpersonal, collaboration, communication (written, verbal, and technical), presentation, negotiation, influence and problem-solving skills

Basic Qualifications: 

  • Bachelor’s Degree or military experience

  • At least 5 years of Project or Program Management experience

Preferred Qualifications: 

  • Master’s degree or an advanced certification (CSM, CPO, SAFE)

  • 7+ years of experience in project, program or portfolio management

  • 4+ years experience in financial services 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.