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R124665 Posted 10/13/2021

Sr. Manager, Product Management, Card Core Platforms

Richmond , Virginia | McLean , Virginia | Chicago , Illinois
  • Category Product
  • Experience Sr. Manager
  • Primary Address Richmond, Virginia

Overview

West Creek 8 (12080), United States of America, Richmond, Virginia

Sr. Manager, Product Management, Card Core Platforms

Do you get excited about building the core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One’s Card Business?

The Core platform is the central nervous system of the entire Capital One Card ecosystem touching nearly every aspect of the Credit Card lifecycle.  The Core platform supports and plays an essential role in creating and delivering an industry leading customer experience for the nearly 90M active credit card customers within Capital One’s Card portfolio today. 

The Capital One Card Core Platform Team is looking for an exceptional Senior Product Manager who will help define and execute our Core platform modernization strategy:

  • Specific Areas of Focus:

    • Take a customer back approach and leverage the support of architecture and technology partners, to define the strategy to modernize credit card account data within a new Card Core Abstraction Layer and redefine how financial Core data is produced and consumed throughout the entire Card Enterprise

    • Deeply invest to understand the breadth of account data consumption today and partner with an extensive list of consuming clients/platforms to define the future state API strategy/scope to facilitate the consumption of modernized account data

    • Partnering with technology peers, define the scope and intent for all net new product based APIs backed by modern technology patterns to be used in servicing Core account data for the coming years

    • Be accountable for leading 4 engineering teams in support of the modernization effort

    • Empower a team of Product Owners to define compelling backlogs and roadmaps clearly informing the delivery approach to fulfil the account modernization product vision

    • Successfully influence an extensive list of consumers to drive adoption of the new modernized services and APIs to enable the deprecation of legacy services

    • Envision new tooling and patterns to make client adoption Easy and deliver on the aggressive adoption agenda

    • Effectively communicate the product vision, strategy and tactical outlook to senior leaders 

  • General areas of responsibility: 

    • You will be involved in shaping and contributing to the overall Card customer experience and enablement of Capital One’s platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.

    • You will develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.

    • You will be a part of overall thought leadership around platform development at the intersection of data+design+tech = for the sake of creating meaningful, measurable business and customer value.

    • You will collaborate with an extended team beyond the card platform organization

    • You will lead a team of product owners who will work hand-in-hand with development teams that are your solutioning and delivery partners for bringing the roadmap to life and value to fruition.

    • You have the ability to manage and prioritize multiple projects simultaneously

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years of experience in digital product management 

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 3+ years of experience in Agile product management

  • 3 + years of experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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