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SR Associate- Product Manager - SBC

Location: Richmond, Virginia

Job ID R100517

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

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Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.

  • Healthcare

    Medical • Dental
    Vision • Healthcare FSA
    Dependent Care FSA
    Health and Wellness Programs

  • 401(k) / Retirement Plans

    Employer Matching

  • Continuing Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Sick Days
    Paid time off
    Flex- time

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Associate Spotlights

  • The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.

    – Emma S., Product Manager

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Job ID R100517 Updated date 09/16/2020
West Creek 2 (12072), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

SR Associate- Product Manager - SBC

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. For Capital One’s Small Business Credit Card (SBC) division, we aspire to be the leading small business purchasing program in the United States. This is supported by our passion to help small businesses succeed. We are focused on growing new accounts and spend potential, delivering undeniably great products and service. We are investing in products and services built for heavy spending small businesses, enhanced data capabilities and business-grade marketing and distribution. Within Small Business Card, we have a leading edge data science and analytical team that is both driving new insights in our current business and investing in breakthrough capabilities for the future.  We are looking for passionate, skilled product managers with a strong technical background to help envision, design, and deliver those capabilities to our internal and external users.


What we are looking for:


  • Knowledge and passion for emerging technologies (Api's, Big Data, Native UI's) and how they are used to empower developers and businesses to deliver great products

  • Deep understanding of Capital One’s technical architecture and data ecosystem

  • Grounding in human centered design with a natural empathy for internal users 

  • You have a bias to action and a proven track record of delivering minimum viable products and business models to market at rapid speed

  • You have a high level of intellectual curiosity and are comfortable with ambiguity

  • You are a fantastic storyteller and are at ease presenting to senior executives

What you’ll do:


  • Lead a team of software and data engineers to design and deliver data platform features for internal users

  • Understand the enterprise data requirements and ensure compliance of the system with enterprise patterns

  • Create a long term vision for your capability and a road-map that acts both as a learning agenda and a delivery plan for achievement that vision

  • Partner with analysts, data scientists, designers, engineers, and others to continuously refine the vision and road-map, and to harvest insights from experiments and product/feature launches

  • Work hand in hand with your engineering colleagues to design and operate sustainable, well-crafted software

  • Be a critical leader in a large team of product and analytical peers who are collaborating to build breakthrough capabilities that will fuel the growth of Small Business Card.


 Basic Qualifications:

- Bachelor’s Degree or military experience

- At least 1 years’ experience translating business strategy into digital products


Preferred Qualifications:

- Bachelor’s Degree, or equivalent military experience

- 1-3 years experience as product owner

- 1-3 years experience in business analysis


At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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