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Senior Software Engineer - Digital Accessibility

Job ID R87654 Updated date 01/07/2020 Location Richmond, Virginia; Vienna, Virginia
West Creek 6 (12076), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Software Engineer - Digital Accessibility

As the digital landscape continues to evolve and re-invent itself, it’s never been more important to make sure anyone interested in doing business with us can do so successfully.  With more than 12 million consumer and small business customers who engage daily with our products on the web, mobile and at ATM’s and Branches across the country, we are selectively recruiting for a rock star candidate to join the team spearheading Capital One’s Digital Accessibility efforts aimed at delivering accessible products to our customers via all digital channels enterprise-wide.

The person will:

  • Demonstrate a proven track record of excellent management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • Extensive experience working on enterprise scale initiatives

  • Strong work ethic, entrepreneurial spirit, and passion for growing a program

  • Understanding of software development, technology and consulting practices

  • Ability to attract, retain, and develop quality resources

  • Ability to multi-task and execute effectively under pressure for sustained periods


  • Collaborate with Product, Design and Engineering agile teams across the company to ensure delivery of accessible products and services

  • Educate and train agile teams on specific accessibility requirements and best practices to bake accessibility in early in the lifecycle vs. back-end testing requiring prioritization and remediation

  • Perform manual and automated testing of all applicable digital properties against accessibility requirements

  • Compile, analyze and deliver reporting of scanning and monitoring results to all enterprise business lines and Business Risk Offices for action-oriented consideration (self-service opportunities and/or remediation)

  • Leverage prior experience to constantly evaluate and recommend improvements to the accessibility processes and the suite of tools and training materials

  • Zeal for moving beyond simple conformance with stated guidelines

  • Develop industry best practices and learnings from prior experience

  • Knowledge and passion for ensuring accessibility is a part of inclusive design and development practices used to empower makers to deliver great products for everyone

  • Grounding in human centered design with a natural empathy for consumers with disabilities

  • Broad thinking and ability to question the status quo

  • You have a high level of intellectual curiosity and are comfortable with ambiguity

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 years of experience in front end web or mobile development

  • At least 3 years of experience in Agile methodologies

  • At least 3 years of experience in DevOps and software delivery processes

  • At least 3 years of experience managing projects and product development through the software development life cycle

Preferred Qualifications:

  • Master’s degree in Computer Science or IT

  • At least 1 year of experience managing regulatory requirements, including section 508 and the Americans with Disabilities Act

  • At least 1 year of experience working with the Web Content Accessibility Guidelines (WCAG) and assistive technologies (JAWS, NVDA, VoiceOver TalkBack, Dragon, etc.)

  • At least 3 years of People Management experience

  • Experience designing and developing applications (web, mobile) that are WCAG or Section 508 conformant

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).