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Senior Legal Specialist

Job ID R77070 Updated date 06/03/2019 Location Richmond, Virginia
West Creek 7 (12077), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Legal Specialist

Job Description

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Legal Specialist – Litigation

The Legal Department’s Card Litigation Team is seeking a Senior Legal Specialist to manage credit card litigation and assist with process and project management duties for Capital One.  This role will involve interaction with internal business associates and with internal and external legal counsel. An associate with project management, compliance and/or risk office experience will be preferred.

Job responsibilities will include:
• Review and analysis of incoming litigation including complaints, significant matters, counterclaims, motions, discovery, disputes and fraud claims
• Independently gathering internal documents and information relevant to litigation
• Maintaining litigation case files, including those involving pleadings and discovery
• Supporting legal counsel in identifying relevant account information and developing litigation strategies
• Teaming with internal business clients to improve existing business practices and procedures
• Identifying risks and helping business and legal colleagues mitigate those risks

• Creating and leading process improvements within the litigation team

• Managing interactions with external counsel and performing necessary research to respond to complaints, counterclaims and discovery requests


The successful candidate will have:
• Strong problem solving and decision-making skills
• Excellent communication and influencing skills, both written and verbal

• Strong analytical skills and sound judgment

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 1 year of experience working with laws and regulations OR At least 1 year of experience in a position identifying and mitigating internal and external risks


Preferred Qualifications:
• Experience managing external legal counsel or project and process management experience

• Knowledge of consumer finance laws
• Prior experience with an in-house legal department or law firm or experience managing and evaluating risks in a business environment, such as a risk office, compliance, audit or other relevant lines of business

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).