Senior Communications Associate, US Card
Category Marketing and Communications
Experience Sr. Associate
Primary Address Richmond, Virginia
OverviewWest Creek 1 (12071), United States of America, Richmond, VirginiaSenior Communications Associate, US Card
The US Card Communications team is seeking a communicator who can bring fresh, bold ideas to educate, inform, connect and inspire leaders and associates. In this role, you will shape and execute communications strategies that strengthen belief in and commitment to Card leaders, our long-term business strategy, and our unique culture and company values. You will influence the US Card culture by creating meaningful ‘moments that matter’ to promote associate engagement with events and communications that support continued innovation, transformation and growth for the business.
Serve as a partner to Executive Communications consultants to develop and execute communications strategies that support the needs of US Card executives and the US Card business.
Drive campaigns that bring the US Card narrative to life through creative storytelling and engaging experiences.
Draft communications, newsletters, news stories, message campaigns and other communications to support team strategies.
Manage team events from ideation through production, including All Hands meetings, executive forums, and special events.
Build a culture of appreciation and recognition through appreciation events, Pulse articles, local newsletter features, and video storytelling.
Serve as an integral member of the Card Communications team.
You’ll need to wear many hats including:
Journalist and storyteller: You go after the news and have excellent writing skills, with the ability to translate complicated issues into a clear point of view, and create a compelling, concise and well-written narrative.
Creative wiz: You know how to create communications and campaigns that grab attention and get results.
Problem-solver: You understand intent and goals for a project, initiate plans to meet those needs, and relentlessly pursue options to deliver results.
Project Leader: You’re detailed- and process-oriented and adeptly manage several projects and initiatives at once. You have relentlessly high standards and attention to the smallest details.
Juggler: You don’t get overwhelmed or flustered easily. You reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate.
Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment.
Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role.
You’ll love your job THE MOST if you:
Are passionate and care about the associate experience and making US Card a great place to work
Want to be part of changing banking for good
Bachelor’s degree or military experience
At least 2 years of communications experience
Bachelor’s Degree in Communications, Marketing, Public Relations, English or Journalism
2 years of experience managing multiple projects simultaneously
1 year of experience in financial services, technology or other highly regulated industry
1 year of experience in HR, associate experience, or associate engagement roles
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
Principal Associate, Corporate Communications, Products & Services Public Relations (PR)McLean, Virginia
Events & Communications, Principal Associate - Card & Bank Experience DesignMcLean, Virginia
Sr. Associate: Video and Audio Content ProducerMcLean, Virginia
Sr. Associate, Communications - U.S. Card CampaignsRichmond, Virginia
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