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Senior Associate Product Manager

Location: Richmond, Virginia

Job ID R99220

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

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Benefits

Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.

  • Healthcare

    Medical • Dental
    Vision • Healthcare FSA
    Dependent Care FSA
    Health and Wellness Programs

  • 401(k) / Retirement Plans

    Employer Matching

  • Continuing Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Holidays
    Sick Days
    Paid time off
    Flex- time

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Associate Spotlights

  • The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.

    – Emma S., Product Manager

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Responsibilities

Job ID R99220 Updated date 08/17/2020
Recruiting: VA - Richmond, United States of America, Richmond, Virginia

Senior Associate Product Manager

We're looking for an experienced product manager to drive prioritization and guide design and development teams building software products for our Commercial bank.

At Capital One data is at the core of everything we do, whether that is building the next great financial product or understanding how and where people use credit.  We have been relentlessly innovating since our inception. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand that reaches tens of millions of consumers all in one. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, and delivers great experiences for our customers.  If you are a dreamer, innovator, visionary, and leader, then this is the place for you.

Want to run the engine for the commercial bank?  Looking to lead an integrated team using leading-edge technology, human-centered design thinking, and agile methods? Can you apply creative problem-solving skills to solve complex business challenges?  If so, you may be the next Product Manager to drive the digital agenda for Capital One Commercial Banking.

Summary:

Digital Product Owners play a critical role in achieving our strategy. They lead teams of designers, engineers, data scientists, and analysts to define product strategy and develop, launch, and enhance products and services that drive our business forward. 

In a highly regulated industry, we are optimizing operations by digitally capturing the audit trail from client request through operational execution via the Salesforce.com platform.  Our unique organizational positioning allows us to see connections across operational silos and develop technology solutions with scalable business value propositions.  In our group, you will be able to learn the commercial bank from end to end and bring to life digital processes that guarantee well managed client outcomes.  

What will you do?

  • Drive definition of strategy and success metrics for our digital products and be accountable for the full product lifecycle

  • Engage with customers and associates across all Commercial lines of business and Enterprise support teams (e.g. Legal, HR, Compliance) to identify optimal data flows and process flows

  • Maintain the source-of-truth roadmaps, in conjunction with the Senior Product Manager, and coordinate with different teams to execute (Tech, Data Analysts, Data Transformation, Business Stakeholders, Change Management)

  • Develop detailed product specifications with user scenarios, acceptance criteria and success measures – like product instrumentation, data storage, accessibility, usability via tools, data grain and frequency – generally reduce the number of assumptions that engineers have to make

  • Prioritize work within the pod and follow agile practices (story writing, grooming, planning, change management)

  • Support end-user go-live/launch activities as needed (end-user training, marketing collateral, etc.)

  • Work in a hands-on, collaborative environment with top designers and engineers to build breakthrough experiences and products that solve our users’ most critical needs

Here’s what you’ll need to be successful:

  • Understanding of how data products solve for analytical and operational use cases

  • A bias to action and a proven track record of shipping successful products to market which exceed user expectations

  • Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.

  • Grounding in human-centered design with a natural empathy for users

  • Strategic thinking and an ability to effectively identify opportunities for growth in new businesses and markets

  • A high level of intellectual curiosity and comfort with ambiguity

  • Structured communication & storytelling skills with all audiences

  • Significant experience applying analytical rigor to support technology decisions

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 1 year of experience in product management

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 3+ years of experience translating business strategy and analysis into consumer facing digital products

  • 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

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