Senior Associate, Monitoring, Process, & Governance
Category Risk Management
Experience Sr. Associate
Primary Address Richmond, Virginia
OverviewLocations: VA - Richmond, United States of America, Richmond, VirginiaSenior Associate, Monitoring, Process, & Governance
This Senior Associate role is a key performer in the Governance, Risk Intelligence, and Documentation (GRID) team within the Retail Risk Office. Through governance, guidelines and forums, the team promotes best practices and discipline aimed at ensuring the Retail Risk Office is well-managed and provides the value expected by first and second line of defense partners. While Business Risk Officers (BROs) within the Risk Office work directly with the lines of business, GRID defines the methodology and process used across the BRO teams as they manage risks, events, metrics, and reporting.
The other primary functions of the team for the Retail Risk Office includes governance and support for event and issue management, fulfillment of data request and reporting intent. Utilizing tools such as Tableau, the team provides reports and analysis ranging from weekly risk management reports to quarterly Risk Oversight Committee materials. GRID ensures the quality of information maintained in, and reported out of, Fuse/PRIME, Capital One’s risk management system of record.
This position partners with 1st and 2nd lines of defense for the governance and oversight of events and issue management. This will include staying abreast of 2nd line requirements, acting as a SME with respect to those requirements and keeping our 1st line partners up to date as changes occur. This role also requires proficiency in the creation and use of Google sheets and slides.
Role includes the quality review prior to approval of events and issues
Build partnerships with multiple first line teams to influence changes in methodology and training for event and issue governance
Be recognized as a go to GRID team member for event and issue governance
Tracking and updating process documentation and procedures
Resolve or escalate impediments as needed
Support team with overall governance, reporting and change management
Identify and escalate event and issue trends
High School diploma, GED, or equivalent certification
At least 1 year of Risk Management experience
At least 1 year of Process Management experience
Bachelor's Degree or military experience
3+ years of Risk Management experience
2+ years for Process Management experience
1+ years of experience working in an agile environment
3+ years of experience supporting, partnering and interacting with internal business clients
Business Process Management (BPM) Certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
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Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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