As a Risk Manager (Manager level) in the Monitoring, Analytics, and Control Health (MACH1) team, you will have the chance to help develop and shape the US Card strategy for preventing, detecting, and monitoring risk.
As the leader for the Control Advisory Team (CAT) within MACH1, you will be in a unique role with the three lanes of leadership: people, process, and thought leadership. All of these are some awesome, exciting opportunities to craft a vision for the future while you support US Card’s Well-Managed journey. A relatively new team, the CAT function is evolving and ripe for carefully designed processes, documented structure, and a strategic roadmap. You’ll lead and oversee 3 major buckets of work, which boil down to a need for you to be a control ninja:
Control Consultation: Think of these as your rocks. These are large changes to the way Capital One works, does business, or reports results. You and your team will sit with business POCs to help make sure their process changes are executed in a well-managed way.
Control Change Management: Think of these as your pebbles. These are generally smaller support projects where your team’s expertise helps protect the integrity of the Card control environment.
Control Maintenance Oversight: This important body of work is like the sand. These PRIME and requirement experts help coordinate detailed, accurate documentation of control activities.
In addition to those three buckets of work, you’ll be a key leader in the MACH1 senior leadership team, and be lucky enough to be a peer to some truly amazing coworkers that are wildly passionate about the mission of the MACH1 team.
Across those buckets of work, you’ll have the opportunity to shape your role as a world-class service provider; you will build an interaction model with partners from all over the organization. You’ll partner with internal Card Risk teams in a fun, fast-paced environment. This role will be key in the evolution in US Card, where we are working to make risk management a competitive advantage for Capital One.
We are looking for someone dedicated to doing great work with a keen attention to detail. Your communication and influence skills will need to be top-notch. The ideal candidate for this position would be pretty nerdy about controls, finding joy in the proper construction and mapping of a well-managed control. It’s also a big plus if you have experience with a Risk and Controls System of Record.
Demonstrate curiosity and aptitude to understand the control environment within US Card, covering all control domains
Lead your team and foster an inclusive culture that enables the team to elevate each other
Oversee work for your team while working on multiple projects simultaneously
Plan objectives/required actions to complete a project or process redesign effort (evaluating solutions and resources, assessing current state)
Meet with US Card leaders and their teams to share results, gather requirements, and support root cause analysis
Document processes and projects (creating reports, presentations, business cases, and diagrams)
Actively participate in team-oriented efforts; build productive relationships with Risk Managers aligned with the Accountable Executives across Card
Manage multiple tasks independently to meet deadlines
Lead and set positive example by adhering to Card Talent Profile standards
Administrative tasks (responding to e-mails, phone calls, and general inquiries)
High School Diploma, GED or equivalent certification
At least 4 years of experience in Process Management or Project Management
At least 3 years of experience in People Management
At least 2 years of experience working with controls that mitigate or manage risk
Experience working with PRIME, or Fuse, a GRC System of Record
Knowledge of COSO internal control or the Capital One Control Standard
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
2+ years of experience in Compliance or Risk Management
5+ years of experience in Process Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.