Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.
The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.– Emma S., Product Manager
ResponsibilitiesJob ID R105751 Updated date 01/28/2021
The successful candidate will flex between playing the Product Manager “exploration” role and the Product Owner “execution” role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs as we bring autonomy and self-service to the Identity Platform.
The ideal candidate is imaginative, collaborative, and truly excited to enable our Users, Builders & Contributors to shape the future of identity experiences for Capital One applications & products.
In this role you will:
Rely on user-centered design and lean product principles to capture customer needs to prioritize feature & service delivery for the Identity Platform’s Consumers and business-to-business (B2B) clients
Own the vision for Platform self-service, community contribution & the strategic roadmap to get us there
Author and track Objectives & Key Results (OKRs) for our self-service experiences to motivate, inspire and bring strategic transparency to our organization
Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
Act as the integration lead to drive adoption & usage of identity services across all businesses
Balance qualitative & quantitative data to uncover opportunities, track product performance, and drive decision making
Evangelize the Platform vision, strategy and offerings to our users, partners, and customers via digital and physical channels
Characteristics to succeed in this role:
Strategic: You are comfortable navigating between the big ideas and execution realities to create an achievable plan that drives progression
Analytical: You seek data and derive insights from this data to drive strategy
Articulate: You can communicate complex ideas clearly, both the why and the what. Your manager and other stakeholders understand the purpose and the plan. Your team is in sync and aligned
Leadership: You are able to rally people of different disciplines behind a shared vision of the future. You are also able to coach others and be a mentor in product development.
Open-minded: You have your own perspective and methodology. But this does not prevent you from trying new things. Ultimately you are curious and believe in continual learning and evolution
Action-Oriented: You have an urgency to progress, you try things, and sometimes you fail. But you apply those learning to move forward
Bachelor’s Degree or military experience
At least 3 year of experience in product management
At least 3 year of experience in Agile Software Delivery
Experience managing a B2B Platform as a service, a consumer online service, retail or other e-commerce industry
Working knowledge of Fraud, Cyber & Identity technologies
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A Look Into Associate Life
Take a look into the life of a product manager to see if it’s the right fit for your career.Watch Video