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R156784 Posted 09/23/2022

Director, Cyber Technology Program Management (Remote Eligible)

Richmond, Virginia | McLean, Virginia | Wilmington, Delaware
  • Category Technology
  • Experience Director
  • Primary Address Richmond, Virginia


Locations: VA - Richmond, United States of America, Richmond, Virginia

Director, Cyber Technology Program Management (Remote Eligible)

A Cyber Technology Program manager leads strategic program delivery in conjunction with a maturing scaled agile delivery organization. Provides Delivery Services for Cyber and Tech executives who share accountability for a set of Cyber products & services that protect Capital One 24X7 from the bad guys. The Technology Director advances leadership’s understanding of their roles within delivery and influences our organizational agility.  They also serve as an inspirational leader who attracts and retains talent, creates high levels of energy and motivation throughout challenges, impediments and change. Their values and philosophies are well understood and are contagious in all directions organizationally, resulting in positive influence across teams and groups. 


  • Ensures reliable and consistent delivery across the Cyber Services they support leveraging the tools and practices that best meet the needs of the teams and organization (agile, lean, PMP, Six Sigma, program management, etc); deep focus on execution, follow-through, accountability and results

  • Measurably improves the flow of delivery through continuous improvement

  • Partners with Product, Engineering, Architecture, Ops, and ISO leads to proactively identify opportunities to improve the efficiency and effectiveness of delivery and rapidly validate (or invalidate!) those improvements.

  • Drives large-scale system level change, including the creation and facilitation of senior level governance and implementation meetings where needed

  • Deploys governance that empowers team level decision-making

  • Builds trusted relationships with key stakeholders and influences adoption of Agile delivery practices and norms (can have difficult and constructive conversations and push back when needed). 

  • Applies advanced facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination. 

  • Supports issue resolution, risk mitigation, and escalation to leadership groups.

  • Leads effective planning ceremonies, such as initiative refinement and PI planning, across multiple programs.

  • Facilitates trade-out discussions amid conflicting priorities

  • As a people leader, builds a vision for efficient delivery across their portfolio, creates alignment within their leadership team and broadly communicates it.

  • Actively coaches and improves the performance of direct reports by routinely providing clear, candid, and actionable feedback.

  • Consistently elevates new talent to perform in stretch roles, creating the next generation of leaders.

  • Celebrates individual and team successes with appropriate recognition and rewards. 

  • Builds a culture that fosters diversity, inclusion and belonging and helps grow diverse teams. 

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications: 

  • Bachelor's Degree 

  • At least 5 years of Agile experience

  • At least 5 years of people management experience

  • At least 7 years of Project Management, Process Management, or Software Delivery experience

Preferred Qualifications: 

  • Masters Degree 

  • 10+ years of Project Management, Process Management, or Software Delivery experience 

  • 8+ years of Agile experience 

  • 7+ years of people management experience 

  • 3+ years of Agile coaching experience 

  • SAFe, Lean, Agile, PMP or Six Sigma certification 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
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  • Step 1 Apply

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  • Step 2 Screen and Schedule

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  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

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