Overview

Locations: VA - Richmond, United States of America, Richmond, Virginia

Delivery Manager - Enterprise Portfolio Delivery (EPD) - Remote Eligible

We are looking for a transformational Delivery Lead to join the Enterprise Portfolio Delivery team. Our team partners across the Chief of Staff and Associate Experience Technology (COS & AXT) Division, and more broadly, the Capital One Enterprise Technology organization to deliver some of the most high profile and important projects within our company. Our goal is to help teams deliver work more efficiently at a faster pace, with more resilience and an enhanced customer experience on a wide variety of work across Tech.  

As a Manager in the Enterprise Portfolio Delivery team within Capital One’s Chief of Staff and Associate Experience Technology organization, you will apply your strategy, leadership & delivery orientation to improve tech initiative outcomes and increase our efficiency. You will work with smart and passionate people to deliver results that have a direct impact on the company’s technology platforms. You will take on important and exciting responsibilities from day one, working with key stakeholders within our division and across the company. You will be challenged to excel alongside the brightest talent in the industry and be rewarded for your achievements.

This role is within our Business Enablement Office (BEO), spanning multiple responsibilities and playing a key role in the oversight, governance, and management of important Tech initiatives within our division and across the company. Specifically this role entails you to coordinate, lead and manage tech programs within our division and around the company. 

Responsibilities:

• Drive and orchestrate Enterprise Tech Initiatives within our division and around the company 

• Collaborate with multiple Enterprise Teams to monitor Tech initiatives within our division 

• Drive and facilitate cross portfolio discussions to increase Cloud Efficiency Spend within our division

• Develop, track, identify and report on potential risks, impediments or issues with the delivery or adoption of initiatives

• Drive and support issue resolution, risk mitigation, and escalation to leadership groups

• Identify and facilitate trade-off discussions amid conflicting priorities

• Onboard portfolios and programs,  and provide support (including L3) for Jira Align

• Create both divisional and corporate leadership reporting

• Proactively identify opportunities to improve the efficiency and effectiveness of delivery

• Build trusted relationships with key stakeholders and influence adoption of Agile delivery practices and norms (can have difficult and constructive conversations and push back when needed). 

• Improve our ability to deliver key outcomes and continuously improve our performance on key delivery metrics

• Build and contribute to a culture that fosters diversity, inclusion and belonging and helps grow diverse teams.   

• Apply advanced facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination.   

The Successful Candidate:

• Thrives in a dynamic, fast-paced environment and seamlessly manages multiple priorities

• Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail

• Builds strong relationships, influences across levels and functions, and delivers great results through others

• Asks the tough questions and challenges the status quo

• Solves complex problems and drives action across the our division and the organization

• Models the right behaviors for the team and helps create a shared sense of leadership and accountability within the team

• Navigates easily between technology and business topics and has a strong understanding of major technology trends

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications: 

• At least 6 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies

• At least 6 years of Technology Project Delivery experience
  

Preferred Qualifications:

• Bachelors or Masters degree

• 7+ years of Agile delivery experience utilizing Scrum, Kanban or SAFe frameworks

• 7+ year of experience using Jira, Jira Align or Confluence

• 3+ years of strategy development experience in an Agile environment

• Agile certifications to include: CSM, CSP,  PMI’s ACP, SAFe, PMP or Lean Six Sigma

• 3+ years of experience working with software engineering teams

• Extensive experience with GSuite tooling (Excel/Sheets, Powerpoint/Slides etc.)

• AWS Cloud Practitioner Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).