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Sr. Manager - Agile Program Lead

Location: Plano, Texas
Job ID R111864 Updated date 05/04/2021
Plano 1 (31061), United States of America, Plano, Texas

Sr. Manager - Agile Program Lead

Sr. Manager, Agile Program Lead Job Description (PMAD56) 

As an Agile Program Lead, you'll develop a culture of agility, continuous improvement, and experimentation that leads to predictability and quality delivery throughout the program. The Agile Program Lead will optimize productivity by removing impediments and dependencies that may obstruct the pursuit of the program’s goals and by preserving flexibility and the ability to rapidly respond to change.

 

General Responsibilities:
Cross Team Delivery

  • Mastery of complex facilitation and dependency management techniques (cross team, cross department)

  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity

  • Understands domain architecture and targets to identify upstream/downstream dependencies and to support the program in risk management

  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

  • Help establish governance structure where decision-making is weighted toward empowered teams

  • Ensure that teams/program are well managed in delivery controls/compliance to minimize operational/reputational risk

  • Partners with technical leaders and others to support program/organization’s automation (testing, pipelines, deployments)/DevOps journey

 

Coaching

  • Teach, mentor, and coach teams, Scrum Masters, ARTs and Product on emerging Agile and Lean methods

  • Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program to continuously improve

  • Coaches the program to improve collaboration, self-organization and Innovation

  • Agile & Technical Learning: Actively seeks and leads a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community

 

Core Responsibilities:  

  • People Leader for 4-5 Agile Delivery Leads or Scrum Masters

  • Partnering with peers and leaders across Product management, Tech, and Design to gain further momentum on our overall Product Transformation

  • Partnering with Product Ops and other APLs to further develop scaling model/practices within/across Value Stream(s), Business Stakeholders and Customers

 

Basic Qualifications:

  • At least 7 years of experience in Software delivery or infrastructure delivery

  • At least 7 Years of Agile experience utilizing Scrum, Kanban or SAFe methodologies

  • At least 7 years of people management experience

 

Preferred Qualifications:

  • Bachelors or Master’s Degree

  • 8+ years of agile delivery experience utilizing Scrum, Kanban or SAFe frameworks

  • Agile certifications to include: CSM, CSP,  PMI’s ACP, SAFe, PMP or Lean Six Sigma

  • 8+ year of experience using Jira or Confluence

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.