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R124529 Posted 10/13/2021

Business Director Data Insights

Plano , Texas
  • Category Business Analyst
  • Experience Director
  • Primary Address Plano, Texas

Overview

Plano 7 (31067), United States of America, Plano, Texas

Business Director Data Insights

Data Insights is a Capital One engineered enterprise platform that allows teams to intelligently monitor everything using machine learning algorithms. The machine learning technology detects anomalies in data in real-time, proactively signals critical trend changes, and conducts root cause analysis to identify the cause of these trends. Capital One is currently using Data Insights to monitor fraud, credit performance, originations, market share, models, S3 buckets by IAM role and more.

  • Establish shared vision across the enterprise by building consensus on priorities leading to product execution

  • Integrate primary research, internal data, secondary sources, and marketplace intelligence in analyses that drive business decisions 

  • Stay current on the market landscape of emerging technology that is disrupting the talent acquisition lifecycle and identify opportunities for innovation

  • Leverage data and emerging technologies to enable activities that accelerate our digital transformation and maximizes operational efficiency

  • Proactively identify opportunities for strategic change and execute upon those opportunities

  • Adapt positively to rapid-changing environment and business priorities, and adjust scope as needed.

  • Have excellent communication and partnership skills which are essential for business management.

  • Ability to quickly develop expertise on departmental processes and procedures.

  • Demonstrate a proven track record of excellent delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

  • Demonstrate critical thinking and problem-solving skills with the ability to manage detailed and complex information in a rapidly changing environment.

  • Define and analyze metrics that inform the success of products

  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

  • Strength in building partnerships; working collaboratively in a matrix, proven influencing skills

  • Integrate usability studies, research and market analysis into product requirements to enhance features

  • Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority

  • Responsible for all Go To Market Activities

    • Drive Zero to One activities to take Data Insights through successful Pilot and GA

    • Drive Commercialization requirements through appropriate Risk partners

    • Engage multiple stakeholders across Enterprise to get stuff done

    • Oversee capacity planning / staffing for Data Insights

    • Support analytics on customer experience (NPS, etc.)

    • Oversee capacity planning / staffing for Data Insights

    • Support analytics on customer experience (NPS, etc.)

    • Manage through SLQ2CQ

BasicQualifications:

  • Bachelor’s Degree

  • At least 7 years of experience in analysis

Preferred Qualifications:

  • Master’s Degree

  • 2+ years of experience in financial services

  • 1+ year of experience in consulting

  • 3+ years of experience in people management

At this time, Capital Onewill not consider sponsoringa new qualified applicant for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
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  • Step 1 Apply

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  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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