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Software Quality Engineering Manager

Job ID R70661 Updated date 03/14/2019 Location Nottingham, England
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Software Quality Engineering Manager

Software Quality Engineering Manager

Salary - Competitive

Location – Nottingham

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued and that’s why we’ve been recognised by Glassdoor as one of the ‘Best Places to Work 2018’.

We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We issued our very first credit card way back in 1996 and have since grown to become one of the UK's top ten card providers.

From day one, our business has been about helping people succeed with credit. From innovative tools like our QuickCheck eligibility checker, to the way we're driving positive change across the finance industry. It's no wonder we're the only card provider with a 4-star rated credit card from Fairbanking.

The QEM will contribute through the following:

  • Lead, manage and grow a team of quality engineers.
  • Mentoring the development of engineers in your team.
  • Nurture a feedback culture within your team.
  • Inspiring your team(s) to continually improve software and the way they work.
  • Understand risk based testing​.
  • Work with product owners to understand application capabilities.
  • Work within and across Agile teams.
  • Support Audit related activities with special attention to the QA requirements.
  • Oversee quality testing efforts including process design and standards, effort estimation, resource forecasting.
  • Produce reports and documentation for all testing efforts, results, activities, data, logging and tracking.
  • Establish goals and objectives for appropriate testing cycles. 
  • Partner with the DevOps team to leverage the CICD processes for test automation.
  • Provide the Release Manager with the right Quality Information to allow them to make data driven release decisions.​
  • Continuously improve engineering practices and strategies including functional, performance, regression, and roll-back testing scenarios, scripts, or procedures.

If you don't meet all the requirements but think this role is for you, we'd really like to hear from you.  ​

Required skills and experience:

  • You have experience in leading multi-disciplined engineering teams to achieve business goals.
  • Experience of the full software development lifecycle is essential
  • Proven experience of producing reports and documentation for all testing efforts, results, activities, data, logging and tracking is essential.
  • Developing test strategies and supporting auditing requirements are a must
  • Proven experience in providing Quality Information for data driven release decisions is essential
  • Ability to partner with the DevOps team to leverage the CICD processes for test automation is a must.
  • Continuously improve engineering practices and strategies including functional, performance, regression, and roll-back testing scenarios, scripts, or procedures are essential for this role.
  • Ability to establish goals and objectives for appropriate testing cycles is essential
  • People/performance management: conducting performance reviews with low and high performers is a must
  • Influencing others without using authority is key
  • Strong experience using tools like protractor, selenium, junit, Perf testing are essential to the role along with experience using Node, Java and React
  • Agile Methodologies (Scrum and Kanban) are essential
  • Experience with Amazon Web Services are a must

What’s in it for you:

  • Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation.
  • We are continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve.
  • We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future
  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
  • Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
  • Find out more through our UK careers site (http://www.capitalonecareers.co.uk/) or by exploring the @IAmCapitalOne Twitter tag.

Date Apps Open – 14/03/2019

Date Apps Close – 11/04/2019

Capital One is committed to diversity in the workplace.

Capital One is committed to diversity in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).