Sr. Manager, Executive Communications & Associate Engagement - Commercial Bank
Category Marketing and Communications
Experience Sr. Manager
Primary Address New York, New York
OverviewNYC 299 Park Avenue (22957), United States of America, New York, New YorkSr. Manager, Executive Communications & Associate Engagement - Commercial Bank
Capital One is looking for an energetic, creative and strategic communications professional to join our Commercial Banking Internal Communications team. The Executive Communications & Associate Engagement Sr. Manager will drive internal communications for several segments of our Commercial Banking line of business. We are a Top 10 U.S. commercial bank, with the strength and stability to meet the business needs of our clients. Our Commercial Banking group services more than $76 billion in loan portfolio and offers a suite of loan, deposit, and capital market solutions and expertise across more than 6,100 clients.
As a leader on the Commercial Banking Internal Communications team, you will be responsible for working with key executives and their leadership teams to understand areas of need and build sustainable communications strategies designed to:
Build awareness of, and connection to, the business strategy
Engage and inspire associates
Evolve the way we share our Commercial Banking story
This position requires exceptional written, verbal and presentation skills; experience consulting executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders to achieve the best results with associates, clients and the business in mind.
Drive the executive communications strategy that will bring our business imperatives to life through creative storytelling and engaging experiences including executive-led meetings (virtual or in person), digital/video storytelling and special events.
Serve as a strategic partner to senior executives and their leadership teams to plan and prepare effective, and thoughtful internal communications that engage and inspire leaders and associates, including development of narratives, key messages, and presentations.
Provide counsel and lead thoughtful change management communications in support of the business.
Ensure communications embody our values and imperatives of Diversity, Inclusion and Belonging (this includes consulting leaders and engaging enterprise experts, tools and resources as needed.)
Shape communications in partnership with our HR, external communications, and other key stakeholders to drive the behaviors for the bank we strive to be and attract/retain associates.
Evaluate performance for communications based on key metrics and recommend adjustments to communications strategies, messaging, and channels/forums.
Partner with and influence internal stakeholders in the best interest of the business and associates.
Bachelor’s degree or military experience
At least 5 years of experience in communications
At least 1 year of experience managing direct reports
Bachelor’s degree in communications, marketing/public relations, English or journalism
At least 5 years of experience managing multiple projects simultaneously
At least 3 years of experience with executive-level clients OR with HR communications
Experience working effectively with multiple constituents, including peers, executive management, senior management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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