Sr. Associate, Product Management, Card Intelligence
Experience Sr. Associate
Primary Address New York, New York
Overview11 West 19th Street (22008), United States of America, New York, New YorkSr. Associate, Product Management, Card Intelligence
As a Product Associate on the Card Intelligence team at Capital One, you’ll be leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help people save money, time and frustration in their financial lives. You’ll have access to a wide range of challenging business problems, world-class experts in machine learning, and partners and stakeholders with a long track record of building industry-leading solutions. You will have the incredible opportunity to work across our Card business on challenges in fraud, customer servicing, customer management, customer acquisition, customer resiliency, marketing, and transaction intelligence.
We are looking for an innovative product manager with a passion for user-centered design and a deep understanding of the role machine learning can play in solving complex problems and delivering disruptive solutions.This person will be at the forefront of integrating human-centric thinking with data science problem-solving, weaving methods of problem exploration, customer/stakeholder engagement, human+data insight development, and story-telling. You will drive new ways of bringing together data scientists with business and technology partners to unlock new ML opportunities and inspire people to integrate quantitative rigor with human empathy, business sense, and a healthy dose of pragmatism.
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internalstakeholders and partner teams
You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
Team Player.You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
Want more jobs like this?
Set a Job Alert
Explore Your Options
Build the next generation of digital tools for our customers—we’re always innovating solutions.Explore 473 Jobs
Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.Explore 562 Jobs
When our customers have questions about our products and services, they’ll turn to you.Explore 9 Jobs
Design and create future-forward products on a team of innovators helping to change banking for good.Explore 351 Jobs
Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.Explore 68 Jobs
Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.Explore 41 Jobs
Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.Explore 103 Jobs
Take your place on the front lines, representing our brand, problem solving and building relationships with the customersExplore 182 Jobs
Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.Explore 24 Jobs
Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.Explore 22 Jobs
Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.Explore 85 Jobs
Deliver expert advice, superior products and best-in-class service to our commercial partners.Explore 38 Jobs
Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.Explore 25 Jobs
Use your expertise and perspective to bring insights to the table so we can grow in the right ways.Explore 189 Jobs
Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.Explore 57 Jobs
Marketing and Communications
Help us tell our story, connect with customers and introduce our products and to the world.Explore 11 Jobs
Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.Explore 41 Jobs
Analyze, develop and test the strategies that pull insights from our data and move us forward.Explore 24 Jobs
Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.Explore 84 Jobs
Offer simple answers to complex questions, while helping both our team and customers thrive.Explore 95 Jobs
Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.Explore 14 Jobs