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R152119 Posted 08/05/2022

Sr. Associate, Labs Community Manager

New York, New York | Vienna, Virginia
  • Category Process and Project Management
  • Experience Sr. Associate
  • Primary Address New York, New York

Overview

11 West 19th Street (22008), United States of America, New York, New York

Sr. Associate, Labs Community Manager

The Community Manager role in the Lab is the heart of managing the communications and engagement of ourLab Team and all our stakeholders. This person will craft clarity through newsletters, events, articles and short form channels like Slack. They will know the ins and outs of what matters to our staff and our stakeholders and will be able to harness the collective knowledge of these communities to make for a better Lab and better outcomes for our programs.  

Working for the Lab puts you at the forefront of Innovation.  Our ideal community manager will have a passion for emerging technology (e.g. Crypto, Web3, Metaverse, NFT, etc…) and for organizing & connecting people to achieve greatness around their passion areas. To this end, the ideal candidate will have both project/process management experience to execute operationally and content creation skills to manage both incoming & outgoing communication with the communities. 

Daily Responsibilities include (but are not limited to):

  • Supporting day-to-day communications within the Lab including Hackathons, All Staff meetings, and Special Events.

  • Support in new hires onboarding and offboarding of staff. 

  • Coordinate education sessions for the Lab on topics of interest and relevance

  • Managing our new and emerging tech slack channel + newsletter. Responding to people's questions, concerns, ideas along with highlighting relevant content to the community.

  • Coordinate an educational program for the company on emerging tech topics being researched by the Lab.

  • Overseeing intake of ideas or requests for support from the company on key topics being researched by the Lab.

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 3 years of Project Management experience

Preferred Qualifications:

  • 1+ year of experience in communications

  • 1+ year of process management experience

  • 1+ year of event planning experience

  • 1+ year of People Management experience

  • Tech program/Bootcamp

  • Strong communication and collaboration skills

  • Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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