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R155289 Posted 09/09/2022

Manager, Community Impact & Investment-Financial Well-Being

New York, New York | McLean, Virginia
  • Category Finance
  • Experience Manager
  • Primary Address New York, New York


NYC 299 Park Avenue (22957), United States of America, New York, New York

Manager, Community Impact & Investment-Financial Well-Being

The Community Impact and Investment (CII) team is committed to inclusively designing positive social impact with our associates, customers, and ultimately, the communities we serve.  We are focused on innovation and opportunity.  On challenging orthodoxies.  On disruption and dreaming a better way – for the benefit of those we serve.  The CII team includes the following functional areas: philanthropic advisory and giving, associate volunteerism and CDFI lending.

We are hiring for a Manager, Financial Well-Being

The Community Impact & Investment team is hiring for a Manager of Financial Well-Being.  As a member of the CII team and the External Affairs team, the Manager will be responsible for working across Capital One lines of business to support financial well-being activities, support a portfolio of nonprofit partners seeking to integrate financial education tools and resources into programdelivery,  and serve as a resource on personal finance best practices.  The successful candidate will work with external and internal partners to build financial education tools and resources that support Capital One associates, customers and community on their financial well-being journey.  

Core expectations include: 

  • Create and deploy financial education content and resources on topics such as credit, homeownership, savings, budgeting and financial digital literacy 

  • Maintain an internal platform that serves as a centralized resource for financial education tools and resources

  • Manage partnerships with nonprofit organizations to advance financial well-being in underserved communities and identify opportunities to integrate Capital One’s financial education resources into nonprofit program delivery

  • Review grant applications in accordance with Capital One’s grantmaking standards

  • Oversee the training of Capital One volunteers in the delivery of financial education workshops ensuring consistency in workshop facilitation skills    

  • Partner with Capital One lines of business to help inform and influence an enterprise-wide financial well-being strategy

  • Liaise between internal and external stakeholders to facilitate discussions regarding emerging trends, issues and best practices that may inform product and services development

  • Closely monitor and research emerging trends and issues that will inform, amplify, and evolve Capital One’s financial-well being philanthropic strategy 

Basic Qualifications

  • Bachelor’s degree or Military experience

  • At least 5 years of experience in the financial well-being space, including areas of credit, debt management, saving or budgeting, or any combination

  • At least 3 years of work experience creating and maintaining financial education content and resources

Preferred Qualifications

  • Master’s degree

  • Experience leading or facilitating financial education workshops in underserved communities

  • Excellent written and verbal communication skills, including strong facilitation skills 

  • Fluency in digital tools and the ability to understand and learn new digital skills and tools

  • Detail-oriented individual with event management experience

  • Bilingual in Spanish and English, both written and conversational

  • Experience in corporate social responsibility  

  • A team player who is committed to continued learning

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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