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Director, Software Engineering - Web and Mobile Experiences

Job ID R81912 Updated date 09/26/2019 Location New York, New York
11 West 19th Street (22008), United States of America, New York, New York

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Software Engineering - Web and Mobile Experiences


As Director of Software Engineering - EASE Feature Engineering at Capital One, you and your team will support Feature Delivery across our Web and Mobile servicing applications. This application has won the JD Power Award two years in a row and is a primary serving channel for our customers. This position requires a dynamic and strategic leader who can build high-performing teams and work across multiple geographies. You will drive the integration of intelligence into the application and create the capabilities for all customers to have unique experiences within the application.  

You will provide technology leadership; guiding architectural and design decisions. You must be able to provide career coaching and support for team members to develop their technical, business, and professional skills. You’ll be able to identify and remove impediments, while successfully driving towards key initiatives. Building and maintaining strong relationships and earning and maintaining confidence with both customers and business leaders are critically important responsibilities for this role. 

The ideal candidate:

  • Successfully leads engineers and supports the business at the enterprise level

  • Is actively involved in the local technology community as a speaker or impactful networker 

  • Has depth and breadth of knowledge across multiple software engineering disciplines: mobile, web, orchestration, API, and open source

  • Is self-driven, actively looks for ways to contribute, and knows how to get things done

  • Has good communication and reasoning skills, including the ability to make a strong case for technology choices

  • Has the ability to build consensus and iteratively improve solutions

  • Firmly believes in leading by influence and by adding value

Basic Qualifications:

  • Bachelor’s Degree

  • At least 5 years of experience in People Management

  • At least 5 years of experience building scalable, consumer-facing mobile or web software solutions 

Preferred Qualifications:

  • 5+ years of experience in agile development and methodologies.

  • 5+ years of experience developing for Android, iOS and Web application platforms

  • 3+ years of experience developing software that is set up for both inner-source and open-source consumption

  • 3+ years of experience building scalable, secure, and resilient applications that are automated for testing, build, and deployment

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).