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R128880 Posted 11/30/2021

Director, Product Management - Capital One Software

New York , New York | McLean , Virginia | Richmond , Virginia
  • Category Product
  • Experience Director
  • Primary Address New York, New York

Overview

11 West 19th Street (22008), United States of America, New York, New York

Director, Product Management - Capital One Software

Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. 

Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Eno)

As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., MSFT). 

Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud.

We are looking for experienced product management leaders to join the founding team. In this role, you’ll be expected to demonstrate excellence in four key areas:

  • Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

  • Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

  • Technology Driven. You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metricsYou’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problemsYou’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

  • Transformational Leadership. You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way

As part of the Capital One Software team, you will:

  • Lead product management for a new Capital One B2B SaaS offering in the cloud data management space

  • Develop a 3 year strategy and roadmap for our cloud cost optimization value proposition and manage its execution through measurable goals and outcomes

  • Look for opportunities to turn feature capabilities into core platform features, and design for extensibility of the platforrm

  • Attend external customer meetings (sales, onboarding, customer success) as a subject matter expert to answer questions, solicit product feedback, and ensure value is delivered

  • Partner with teams in sales, customer success, brand/marketing, design, engineering, risk, legal, etc. to execute on product success goals

  • Manage relationships with 3rd party vendors and contractors, where required, to deliver necessary pieces of our Tech product with time-to-market excellence.

  • Recruit, mentor, and develop a team of 5-6 product managers at various levels of their career

  • Contribute to the development of the Capital One Software line of business

We want you if you are:

  • Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

  • Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas

  • Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

  • Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships

  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 7 years of experience in digital product management 

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 5+ years of experience in Agile product management

  • 5+ years of experience translating business strategy and analysis into consumer facing digital products

  • 5+ years of experience managing high-performing product management teams

  • 3+ years of experience managing products for a B2B SaaS company

  • 3+ years of experience managing products supporting cloud data management use cases

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
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  • Step 1 Apply

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  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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