Business Manager, People Strategy & Analytics
Category Business Analyst
Primary Address New York, New York
Overview11 West 19th Street (22008), United States of America, New York, New YorkBusiness Manager, People Strategy & Analytics
People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team applies strategic thinking, advanced analytical techniques, and experimental research to uncover new insights and make informed decisions related to our most valuable assets: Capital One associates! The team is comprised of people with diverse skills and backgrounds including: data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and Industrial Organizational Psychologists.
As a Business Analysis Manager you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will work closely with HR partners and senior executives to shape talent policy, automate real-time data and improve talent decision-making. Your day-to-day might involve:
Using data to help executives set ambitious but achievable diversity goals
Building models to predict attrition, and testing new retention strategies
Designing new ways to understand and measure associate potential
Developing analyses and tools to help Capital One source and hire the best talent
…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.
Specific responsibilities include, but are not limited to:
Strategy consultation: Partner with our clients to identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
Experimentation: Partner with clients to design experiments to understand key drivers of associate behavior
Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions
Successful Team Members Demonstrate Competencies In These Areas
Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way
Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
Partnership: Collaborate effectively with other team members and clients in HR
Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity
- Bachelor’s Degree
- At least 2 years of experience in analysis
- Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
- At least 5 years of experience in analysis
- At least 2 year of experience in consulting
- At least 2 years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City:
$154,905 - $182,753 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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