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Agile Delivery Lead

Job ID R92266 Updated date 02/12/2020 Location New York, New York
114 5th Ave (22114), United States of America, New York, New York

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Agile Delivery Lead

Agile Delivery Leads (ADLs) work with partners from Product, Ops, Design, and Technology to co-create processes and culture that focus on innovative and well-managed delivery. From Project / Program management to coordination between Product, Ops, Design, and Engineering, integration with horizontal support teams and other Stakeholders, ADLs use Agile / Lean principles to focus on delivery excellence.

Work with team and key stakeholders to enable a results-oriented team environment, fostering trust, communication, innovation, dependability, collective ownership, software craftsmanship, and a sense of urgency

  • Able to lead team in creating feature roadmaps at the team level, including identifying dependencies, risks, possible impediments, resource issues, and bottlenecks

  • Strong Story Writing / Splitting skills

  • Excellent Stakeholder Communication skills - written, oral and one-on-one

  • Excellent facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team level

  • Able to actively partner with Product, Ops, Design, and Tech stakeholders to create and maintain a unified Product/Tech initiative roadmap that aligns with business goals

  • Able to partner with Product, Ops, Design, and Tech stakeholders / leads to identify dependencies, craft delivery strategies, and involve customers in early, incremental delivery of consumable solutions

  • Apply facilitation and dependency management techniques to drive delivery through planning, collaboration, and coordination

  • Facilitate story / epic level backlog refinement and prioritization

  • Ensure impediments are visible and tracked through to resolution, escalating when necessary

  • Ensure project teams are following good practice to optimize throughput and flow efficiency

  • Implement a continuous improvement program throughout the delivery of project features to production

  • Provide monitoring and status tracking support for cross-team initiatives

  • Build brand of delivery excellence both within teams the delivery lead is responsible for, as well as across their internal peer group

  • Leverage Productivity Tools to influence better ways to radiate team information and identify improvement opportunities

  • Supports team’s automation (testing, pipelines, deployments)/DevOps journey

  • Able to understand and use individual / team coaching tools like Powerful Questions, Lean Flow, and Systems Thinking to encourage a positive team environment, experimentation and continuous improvement

  • Understand and coach their teams to adopt development methodologies (e.g., Scrum, Kanban, XP)

  • Able to help establish governance structure where decision-making is weighted toward empowered teams

  • Fluent in the technical vocabulary that encompasses the software development process

Basic Qualifications:

  • At least 3 years of experience leading Agile ceremonies

  • At least 3 years of Technology delivery experience

Preferred Qualifications:

  • Scrum Alliance CSM or CSP certification or PMI’s Agile Certified Professional (ACP)

  • Lean, Kanban, or other Agile certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).