To manage a team of internal and outsourced staff responsible for the operation, maintenance, improvement and upkeep facility and equipment of Capital One Philippines. To coordinate with Lines of Business (LOBs), service contractors, suppliers, and government agencies to ensure service levels are aligned with corporate standards
Plans, schedules, and supervises day-to-day operation of internal and outsourced staff in the maintenance of company building, facilities, and equipment; ensures PPM is carried out correctly as scheduled; ensures comprehensive documentation on completed job cards and repair history; ensures activities are within corporate standards on safety and quality
Reviews and makes recommendations on Service Level Agreement (SLAs) of vendor/sub-contractors/contractors; monitors performance management of vendors/sub-contractors/contractors against SLA or manufacturer's recommendation on equipment operation and maintenance; coordinate and liaise with external parties (e.g project managers, designers, contractors, consultants) from end-to-end of the construction process.
Managers performance of direct reports; engages them in regular coaching and feedback to improve performance and develop competencies; Conducts mid-year and annual performance appraisal
Maintains strong and collaborative partnerships across the organization to positively influence service delivery and internal customer satisfaction
Reviews and approves expenses as per the Discretionary Authority Limit; monitors all site costs; prepares annual budget and implements cost saving initiatives
Ensure compliance with corporate and government environmental and safety laws and regulations including maintaining database of permits, renewal of operational permits issued by government bodies and acting as Site pollution Control Officer
May be assigned/rotated across related sub-functions including but not limited to sub-functions within Shared Services
All other job-related duties that may be assigned from time to time
8 years working experience, preferably managing a state-of-the-art facility/property, with 3 years in managerial role
Knowledge in government compliance, local environment/health/safety laws and ordinances
Good project management skills
Good interpersonal skills and customer-orientation for both internal and external customers
Able to work under pressure with minimum supervision
Amenable to work in a flexible schedule
Amenable to work in Alabang
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.