UX/UI Designer, Data Exchange
Experience Sr. Associate
Primary Address McLean, Virginia
OverviewLocations: VA - McLean, United States of America, McLean, VirginiaUX/UI Designer, Data Exchange
We are looking for a UX Designer with experience designing for technical products and a passion for solving complex problems. As a User Experience Designer on the Data Experience Design Team, we are passionate about human-centered design methods advocating for users needs and delivering experiences that will help transform how our associates work. In this role, you’ll be designing experiences for the platform and tools at the heart of our data ecosystem. You will work closely with Product and Tech partners to strategize, design, and develop associate-facing experiences that will integrate across our ecosystem. Your background in human-centered design will make you an advocate for our internal users as you iterate and test your concepts in a highly collaborative team environment.
The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
About the role:
We seek someone who is human-centered in their approach to design and feels comfortable advocating for user needs. They are curious and demonstrate a passion for learning. They are capable of generating ideas and prototyping concepts that are anchored in research insights, subject knowledge, technology requirements, and business goals. They have an exuberant passion for the power of strategic design and an “anything is possible” mindset. They take pride in their work and yet they have a humble approach. They are able to contribute as a designer from end-to-end on projects, which means they are comfortable as researchers, data scientists, strategists, and designers. They employ design thinking methods to uncover insights that help inform design decisions. They are excellent communicators and feel comfortable presenting their design decisions in front of colleagues and stakeholders.
As a User Experience Designer on the Enterprise Data Design team, you will collaborate closely with your design team, as well as developers, product managers, strategists, system architects, and business stakeholders to strategize, design, and develop the internal platforms that are transforming how our associates work with data. Our goal is to free time, space, and doubt in the minds of our associates to allow them to deliver truly innovative experiences to our customers.
A typical day in the life of a UX Designer at Capital One:
Collaborate with tech leads, product managers, developers, system architects, and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts
Perform design research and create communication tools, such as journey maps, service blueprints, prototypes – whatever tool is right for the task at hand
Build empathy and be an advocate for our customers through participation in human-centered research and design
Translate user needs, style guides, and requirements into elegant solutions for complex problems
Meet with and have collaborative conversations with people across the org who come at experience design from different angles--like Risk, AI, Brand, Developer Platform, Tools, and more
Leverage analytics tools to measure success, present opportunities, and support decision-making
Utilize Lean and Agile methodologies
Have strong communication and must be able to present ideas confidently
Possess a strong understanding of or experience designing with and for data-driven products and services
Present research findings and design concepts to designers, product and tech partners
At least 2 years of professional experience with User Experience design
At least 2 years of experience with design prototyping tools such as Figma or InVision
At least 2 years of experience using human-centered design methodologies
Experience designing for enterprise or technical experiences
Comfortable working with Product and Tech partners
Familiarity with working in an established design system
Experience with service design, or using Service Design methods and processes
Experience with Data Visualization
At least 2 years of experience with visual design
Live prototyping experience a big plus
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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