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Systems Support Specialist (AWS)

Job ID R76299 Updated date 05/20/2019 Location McLean, Virginia
7900 Westpark Drive (12131), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Systems Support Specialist (AWS)

Capital One is looking for an exceptional IT Ops and Infrastructure Systems Specialist to join our SWARM  team within Capital One. We’re looking for people passionate about the Cloud and giving back to the Open Source Community. You’ll have the opportunity to be hands on, developing automated solutions.

You will be responsible for the production process and will be accountable for process performance; assist with identifying, developing, and implementing process improvements to gain efficiencies; and leverage process and relationship management to collaborate with clients to drive cross-functional improvements.  You will oversee technical and operational related activities. Through strong relationships you will help operational audits and provide reports to senior leadership which include analysis of the data and solutions.

In this role, you will help remediate cloud compliance concerns.  Your role is critical to ensuring the integrity of computer-generated data. As an essential member of the team, your responsibilities involve a deep technical understanding of architecture and environments supported.



  • Strong knowledge of Cloud technologies (primarily AWS)

  • Ability to produce, develop and or deliver the capability to obtain the operational metrics leveraging automation, scripting, API’s etc.

  • Identify opportunities for and driving continuous process improvements

  • Strong outside-of-the-box thinking, teamwork, self-organization

  • Ability to grasp new technologies rapidly as needed to progress varied initiatives

  • Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers, vendors, and other engineering team, solving complex business problems together

Basic Qualifications:

  • Bachelor's Degree or Military experience

  • At least 2 years' experience with Cloud based hosting solutions (AWS)

  • At least 2 years of experience with scripting

  • At least 2 years of experience with Python programming

  • At least 3 years of experience in software engineering or cloud operations

Preferred Qualifications

  • AWS certification

  • 1+ years of experience designing and deploying enterprise-wide scalable operations & infrastructure on AWS

  • 1 + years of experience working with automated build and continuous integration systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).