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Sr. Associate, Product Management, eCommerce Small Business Card

Location: McLean, Virginia

Job ID: R105273

Overview

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

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General Description

Job ID: R105273 Updated date 01/28/2021
McLean 2 (19052), United States of America, McLean, Virginia

Sr. Associate, Product Management, eCommerce Small Business Card

Capital One’s Small Business Card (SBC) organization is seeking candidates who are passionate about creating a world class shopping experience for small businesses. This is for you if you love combining analytical rigor, diving deep into customer insights, and bringing your own savvy shopping intuition to develop elegant, modernized experiences elevate shopping for a card to a delightful experience.

Candidates should have an interest in working with designers, analysts, marketers, researchers, and engineers to translate human insights, business goals and strategy, capabilities, and internal and external feedback into the leading business website. You will develop end-to-end solutions to help us better serve the small business community.

 

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. For Capital One’s Small Business Credit Card (SBC) division, we aspire to be the leading small business purchasing program in the United States. This is supported by our passion to help small businesses succeed. We are focused on growing new accounts and spend potential, delivering undeniably great products and service. We are investing in products and services built for heavy spending small businesses, enhanced data capabilities, and business-grade 

marketing and distribution. 

 

General areas of responsibilities:

  • Contribute to the product vision for experiences and capabilities that deliver world class shopping experience and breakthrough business value

  • Partner with design and business analysts to identify what to build to deliver on our vision and strategy

  • Collaborate with engineers to deliver and manage business critical web properties and capabilities while making continuous and step change improvements to the shopper experience

  • Connect with partners and stakeholders to incorporate their needs and thoughts into the broader strategy and roadmap

  • Drive and conduct A/B tests across Small Business Card Site Marketing pages, leveraging machine learning and data to develop winning tests

  • Support continuous improvement across our SB Card Marketing ecosystem, modernizing software, improving the resiliency and performance of our technology 

  • Build and maintain strong relationships and feedback loops with senior business intent and downstream stakeholders across the enterprise who manage the product/credit strategy, downstream processes,  technology, controls, and customer-facing experiences that depend on the capabilities and performance of the Core platform.

 

Basic Qualifications:

- Bachelor’s Degree or military experience

- At least 1 year of experience in digital product management

 

Preferred Qualifications:

- MBA or Master’s Degree

- 3+ years of experience translating business strategy into digital products

- 3+ years of experience in Agile product management  

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

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Benefits

Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about benefits.

  • Healthcare

    Medical, Dental, Vision,
    Healthcare FSA, Dependent
    Care FSA, Health and Wellness
    Programs

  • 401(k) /
    Retirement Plans

    Employer Matching

  • Continuing
    Education

    Tuition Reimbursement
    Professional Development

  • Family Support

    Adoption Cost Benefit
    Maternity and Paternity Leave
    Back Up Child Care

  • Work/Life Balance

    Holidays, Sick Days,
    Paid time off, Flex-time

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A Look Into Associate Life

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