Small Business Card- Manager- Product manager

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Small Business Card- Manager- Product manager

Product Management, Manager – Small Business Card

The Small Business Card team is a rapidly growing organization with a mission to fuel the courageous entrepreneurial spirit of small business owners. We have and continue to build undeniably great business grade products and experiences making us poised to grow new relationships. Our marketing team is leading the charge and seeking a product manager to drive intent and delivery for the Small Business Card website and lead generation efforts. 

The person in this role will lead a sprint team and partner closely with marketers, designers, and other business partners to identify, prioritize, and implement web solutions to test and optimize the customer experience to ultimately drive conversions. We’re seeking a dedicated and creative product management professional who excels in a team environment, can communicate effectively, and can influence partners within SB Card and the broader Capital One enterprise.

As a product manager, you will:

• Lead a sprint team that builds world-class web experiences.  Communicate your vision, write user stories, run agile sprint ceremonies, deliver flawless product releases, participate in PIs, and support the developers every step of the way

• Drive intent for the website experience and data infrastructure, including managing requests from partner teams to meet shared objectives
• Develop a roadmap and prioritize appropriately to reach our bold business goals and KPIs

• Drive the conversion funnel by employing a “test and learn” approach, including using tools such as Adobe Target and engaging in user research
• Bring a creative and analytical problem-solver mindset, living at the intersection of Human, Business and Technology
• Bring a collaborative, team player attitude with the ability to influence the organization and build meaningful partnerships

Desired Skills and Competencies:

• Understanding of conversion funnel and the use of web metrics in driving decisions in a B2B market
• Experience managing web products, other customer-facing experiences
• Track record of defining strategy, creating alignment, and being accountable for outcomes
• Proven experience in building and shipping great products in an agile environment
• Exceptional communication skills
• Experience in digital marketing with knowledge of marketing technology and tools (e.g., content management systems, testing tools such as Adobe Target, SEO, marketing data platforms, etc.)
• Experience with user research
• Entrepreneurial ability to identify and prioritize opportunities in highly ambiguous contexts 

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 1 year of experience as product owner of sprint teams (creating a backlog, running ceremonies, driving release)   
• At least 1 year of experience building web sites or web apps

Preferred Qualifications:

• At least 1 year of experience with marketing and/or marketing technology infrastructure
• 2+ years of experience translating business strategy and analysis into client-facing digital products

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).