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Shift Lead, Cyber Security Operations Center

Job ID R96449 Updated date 06/16/2020 Location McLean, Virginia; Richmond, Virginia
McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Shift Lead, Cyber Security Operations Center

Capital One is looking for a talented Information Security Shift Lead with network security monitoring experience to join our Cyber Security Operations Center (CSOC) in McLean, VA. The Shift Lead position will require strong understanding of network protocols and infrastructure, familiarity with troubleshooting and root cause analysis techniques. Additionally, the position requires the ability to foster learning and growth among the CSOC analysts on the shift you will lead. You will be in a rapidly evolving environment, that will bring new challenges and opportunities for growth on a regular basis and be empowered to develop and explore your unique passions in Cybersecurity Operations.

You, along with your team, your peers, and others in operations and intelligence, will work to find the nefarious actors attempting to attack Capital One infrastructure and mitigate those who make it past our defenses. 

In addition to the technical skills, you will need to be someone who enjoys training and mentoring teammates, and a person who can encourage and elevate the team to new heights.

Basic Qualifications:

  • High School Diploma, GED or Equivalent Certification

  • At least 1 year of experience leading and developing others 

  • At least 3 years of experience conducting cybersecurity investigations into network and application activity

  • At least 3 years of experience working in a Security Operations Center (SOC) with SIEM technology

  • At least 2 years of experience analyzing application and network based attacks

  • At least 4 years of experience working with *nix and Windows operating systems

  • At least 4 years of experience analyzing and identifying network traffic

  • At least 2 years of experience coordinating incident handling and remediation

  • At least 3 years of experience leveraging security and infrastructure technologies during investigations (firewall logs, network security tools, malware detonation devices, proxies, IPS IDS)

  • At least 2 years of experience with PCAP analysis

Preferred Qualifications:

  • Bachelor’s Degree in Information Technology, Cyber Security or Computer Science

  • CISSP Certification

  • One or more of the following industry certifications AWS Security, CCSP, or other Cloud Security certifications

  • One or more of the following industry certifications SANS GIAC 503 or 504 Certifications

  • 2+ years in a Security Operations Center leadership role

  • 5+ years working in a Security Operations Center

  • 1+ year of experience configuring security appliances

  • 1+  year of experience developing SIEM alerts and IPS/IDS signatures

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).