Senior Manager, Technology & Cyber Risk
Experience Sr. Manager
Primary Address McLean, Virginia
OverviewCenter 2 (19050), United States of America, McLean, VirginiaSenior Manager, Technology & Cyber Risk
Are you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a top 10 Bank? Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – for our customers, our communities and our associates.
As a member of the Enterprise Services Risk (ESR) Tech Risk Management team, that’s exactly what you’ll do as a first line function. Working with talented associates, you are the conscience of all areas of Technology and the wider Business when it comes to Technology and Cyber Risk. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills allow you to gain insights, act as a change agent to influence technology partners, and deliver value-added risk management services.
As we look to build on the foundations of our current Risk Management team and services, the candidate will focus on reviews of critical technology functions including cloud-based technology, emerging technology, SaaS offerings for both B2B and B2C markets, PCI, SOC 2 and security risks. The candidate will have a high level of exposure across lines of business and have the opportunity to work with senior Technical and Cyber Executives to create and implement innovative solutions to appropriately identify and mitigate risks within the Capital One Software Technology organization. Proficiency in a Technology risk-driven management program development and management are key to success in this role.
What you’ll do
Be a trusted advisor both leading and driving effective and relevant Tech and Cyber risk conversations with Divisional Tech leadership and their teams.
Be an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities.
Be an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate
Consult, establish best practices, be a Contributor, provide oversight, effective challenge and influence positive outcomes supporting the wider Tech Risk Strategy for Capital One to ensure our businesses effectively manage technical risk.
Identify and implement continual program enhancements based on industry standards and best practices related to technology risk management that is aligned with Capital One’s strategic risk direction
Understand regulatory requirements, SaaS offerings for both B2B and B2C markets, PCI-DSS and SOC 2 frameworks; while, anticipating changes to help ensure proper alignment with internal/external requirements
Collaborate with cross-functional teams to address complex and changing regulations that impact cloud services
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the technology function
Understand, document and analyze current state capabilities regarding one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
Establish project parameters, delivering on multiple priorities to help drive business value and support team objectives
Review organizational performance outcomes to identify potential areas of risk exposure that require further review. At times, vast amounts of data and information must be reviewed and analyzed while working closely with first line business partners
Assist in the development of risks, associated controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure; while, informing decisions with the Accountable Tech Executives (AEs)
Contribute to Control Self Assessments (CSAs) to verify the design and operating effectiveness of existing controls as well as identify and track control gaps/issues to remediation
Deliver technology risk and controls advice, challenge and support to stakeholders
Identify and introduce innovative approaches to monitoring the technology control environment
Partner with Divisional and Enterprise wide Risk Associates to remove complexity and improve efficiency
Maintain an up-to-date and in-depth industry and technical expertise in areas of technology risk
Guide Technology areas to ensure aggregate risk is understood and well managed.
Ensuring key messages are understood and actions are underway, providing risk input, context and challenge through appropriate and timely reporting and governance actions.
Build successful relationships with line of business risk offices and team members to understand impact of technology risk on critical business processes
Support Risk Control and Self Assessments (RCSAs)
Knowledge of the UK and US regulatory landscapes is a plus
Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods.
At least 4 years of experience developing risks, associated controls, issues and/or mitigation plans or performing controls testing over cloud-based infrastructure
At least 7 years of experience in Banking or Financial Services
At least 10 years experience in Technology Risk, IT Internal or External Audit, or a combination, gained within a financial institution or professional services firm
At least 7 years of experience planning, analyzing and leading Risk assessments, and/or performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST), PCI-DSS, SOC 2 and/or SaaS offerings for both B2B and B2C markets
At least 7 years of Project Management experience (or equivalent)
At least 7 years of experience supporting internal/external business clients with a deep understanding of Technology risk in the areas of security considerations, sustainability, business resilience and/or data restrictions
At least 7 years of People Management / Supervisory experience
At least 10 years of Project Management experience leading cross functional projects in Risk simultaneously
Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Industry related certifications
At least 15 years experience in information systems risk management, in information systems auditing, or a combination
At least 7 years of experience planning, analyzing and leading Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks; including, National Institute of Standard & Technology (NIST), PCI-DSS, SOC 2 and SaaS offerings for both B2B and B2C markets
Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP)
Big 4 firm consulting experience
Cloud Risk Management experience
Proficient with G Suite / Google Workspace
Excellent verbal presentation and written communication skills to interact with and lead meetings at all levels
Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Location is New York City- $188,814 and $222,758 for Sr. Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
You don't have any pinned jobs right now
Want more jobs like this?
Set a Job Alert
Explore Your Options
Build the next generation of digital tools for our customers—we’re always innovating solutions.Explore 613 Jobs
Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.Explore 663 Jobs
Design and create future-forward products on a team of innovators helping to change banking for good.Explore 82 Jobs
Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.Explore 26 Jobs
Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.Explore 32 Jobs
Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.Explore 17 Jobs
Take your place on the front lines, representing our brand, problem solving and building relationships with the customersExplore 160 Jobs
Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.Explore 25 Jobs
Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.Explore 17 Jobs
Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.Explore 47 Jobs
Deliver expert advice, superior products and best-in-class service to our commercial partners.Explore 18 Jobs
Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.Explore 16 Jobs
Use your expertise and perspective to bring insights to the table so we can grow in the right ways.Explore 69 Jobs
Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.Explore 14 Jobs
Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.Explore 12 Jobs
Analyze, develop and test the strategies that pull insights from our data and move us forward.Explore 30 Jobs
Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.Explore 26 Jobs
Offer simple answers to complex questions, while helping both our team and customers thrive.Explore 11 Jobs
Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.Explore 10 Jobs