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Senior Manager, Data Scientist - NLP

Location McLean, Virginia
Job ID R100143 Updated date 10/02/2020
McLean 2 (19052), United States of America, McLean, Virginia

Senior Manager, Data Scientist - NLP

At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

Department Summary:

The Card ML team is working to transform every corner of our business with machine learning. To accomplish this goal, we use the latest techniques in machine learning and natural language processing - deep learning, reinforcement learning, genetic algorithms, representation learning - and marry them with real-time streaming data in the cloud, to create best-in-class enterprise-scale ML products. We tackle a huge variety of business problems and work with vast quantities of data of every kind.

Role Summary:

As a Senior Manager, Machine Learning at Capital One, you will be joining an applied research group that’s part of driving the next wave of disruption at a whole new scale. Using the latest technology and state-of-the-art machine learning, you’ll unlock opportunities that help everyday people save money, time and difficulty in their financial lives. As a leader in the group, you will partner closely with team members, engineers, product managers and business stakeholders to innovate and build ML applications at the largest scale. NLP scientists in this group work on an array of challenging problems, including robust methods to tackle the noisy output of speech recognition systems,  automated insights from unstructured text, and the next generation of virtual assistants. In this role, you will provide technical leadership in NLP research, ML engineering, and reproducible science to support design, execution and delivery of these business critical outcomes. We also encourage active participation in the wider research community.

The Ideal Candidate is:

  • Technical. You are independent and can develop your own algorithms and experiments. You have hands-on experience developing NLP solutions, from concept to production, and selecting the right tool for the job at hand. You have significant experience with cloud computing, systems architecture, and IAAS. You are fluent in Python and comfortable with C/C++, Go, or Java/Scala.

  • Leader. You are an effective mentor and hands-on leader, able to guide a team from design through a cohesive execution strategy towards a unified business outcome. You challenge conventional thinking and traditional ways of operating and you work with stakeholders to identify and improve the status quo.

  • Innovative. You continually research and evaluate emerging technologies. You stay current on the changing landscape as well as published state-of-the-art ML methods, technologies, and applications. You ask why, explore and openly share your disruptive ideas.

  • Business-Minded.  You can analyze customer needs and drive towards impactful business outcomes.

Basic Qualifications:

  • Bachelor’s Degree plus 7 years of experience in machine learning systems, Master’s Degree plus 5 years of experience in machine learning systems, or PhD in a Machine Learning discipline plus 2 years of experience in machine learning systems

  • At least 7 years of experience developing solutions that leverage one or more of the following: distributed computing, databases, natural language processing, machine learning, deep learning, search, speech processing, video analysis or optical character recognition

  • At least 3 years of coding experience with open source programming languages

Preferred Qualifications:

  • PhD in a Machine Learning discipline plus 4 years of experience in machine learning systems

  • At least 8 years’ experience designing and developing production software and libraries

  • At least 5 years’ experience working with cloud computing platforms in AWS or Azure

  • At least 3 years of coding experience in Python, C/C++, or Scala

  • At least 1 peer reviewed publication demonstrating best practices for conducting applied research

  • At least 1 year of experience managing people

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.