Senior Director, Risk Technology

Overview

Center 1 (19052), United States of America, McLean, Virginia

Senior Director, Risk Technology

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We are on the path to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. 

As a Senior Director, Technology in Capital One’s Card Risk Office, you will apply your risk management, technology, and cyber expertise to the company’s Card Technology division. You will partner across the divisional senior leaders for Card Technology, enterprise technology and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct technology risk advisory services into our Card Divisional CIO. Your contributions will drive organizational change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment.

The Risk Office is accountable to leadership to identify and mitigate risks, ensure compliance with laws/regulations/policies, and detect and remediate issues. This requires strong collaboration with various leaders of the business as well as Legal, Compliance, and other enterprise partners to ensure well-managed operations experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Technology savvy business partners. You will have a high level of exposure across lines of business and have the opportunity to work with senior Cyber Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions and organizations, with strong analytical, planning, strategic thinking, organizational, and communication skills.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Role Responsibilities:

• Manage the organization of Technology Risk Managers through the implementation of a comprehensive technology risk delivery model

• Consult strategically with Accountable Executives across Technology

• Serve as interdepartmental advisor, interfacing with enterprise technology and other lines of business and other areas such as Cyber Risk Management and Compliance

• Collaborate effectively across multiple organizations to achieve objectives

• Deliver appropriate, succinct and organized information, tailoring communication style to audience. Communicate complex issues and implications, incorporating different perspectives and solutions into deliverables.

• Escalate key risks and issues and problem-solve with cross-functional teams

• Facilitate and ensure compliance with policies through risk assessments and enterprise risk management programs

• Identify opportunities for continued improvement in the business

• Identify, document and track resolution of risk events / issues impacting customers stemming from process breakdowns or other problems, and help develop permanent corrective actions

• Assist in the development, implementation and execution of risk management controls

• Assist in management of audits and regulatory exams

• Manage special projects

• Travel up to 10% when applicable

Basic Qualifications: 

• Bachelor’s Degree or military experience

• At least 12 years of experience in consulting, audit or risk management in information systems or cyber security

• At least 5 years of experience in banking,  financial services, or technology industries

• At least 3 years of experience in people management

• At least 3 years of project management experience 

Preferred Qualifications: 

• Masters Degree in a relevant field for the job description

• 15+ years of experience in risk management, program management, technology auditing or a combination

• 7+ years of experience in Banking and/or Financial Services.

• 7+ years of experience in leadership/supervisory roles.

• 5+ years of experience evaluating, implementing, or managing cyber or information security

• 3+ years of controls in cloud-based environments

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).