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Senior Director - Diversity, Inclusion & Belonging (DIB) - Commercial Bank

Location McLean, Virginia; Plano, Texas; Richmond, Virginia; New York, New York
Job ID R99384 Updated date 10/02/2020
NYC 299 Park Avenue (22957), United States of America, New York, New York

Senior Director - Diversity, Inclusion & Belonging (DIB) - Commercial Bank

Senior Director- Diversity, Inclusion and Belonging – Commercial Bank

The Senior Director- Diversity, Inclusion and Belonging (DIB) will create, develop, execute and manage horizontal initiatives that promote diversity and inclusion across the Commercial Bank Division (People Leadership and Development, Learning, Retention, Talent Management, Talent Acquisition, and more).

Partnering closely with our DIB Accountable Executive, Head of Commercial Bank HR, Line of Business (LOB) leaders, People Analytics, Human Resources Consultant (HRC) team and other key stakeholders to ensure alignment and capitalization of synergies where key themes and areas of focus are identified across the division.

This role will work independently with key stakeholders to identify and address client needs in a collaborative approach. This role will serve as a key diversity partner to ensure that diversity remains a priority and is closely linked to the division’s overall business strategy. Works with key partners within and outside of the team to execute and bring these strategies to life.


  • Assists with the development of policies and programs to attract, retain, develop and promote diverse talent for the organization.

  • Build and maintain strategic internal and external partnerships to aid knowledge sharing, recruiting and best practices.

  • Works closely across Human Resources Consultants (HRC), Talent Acquisition and the Diversity & Inclusion teams to assess and build best in class processes and programs to support the diversity strategy and help us to deliver on our Diversity & Inclusion (D&I) aspirations

  • Develop and manage the diversity reporting metrics to analyze accurate interpretation of results

  • Builds adaptable plans that meet the business where it is

  • Strong knowledge of Capital One’s businesses and strategies providing important linkages with other functional areas that integrate and impact the diversity strategy.

  • Act as advisor across the DIB community providing insight, expertise and recommendations based on experience

  • Communicates with, influences and counsels leadership at all levels

  • Proven success in collaborating independently to identify needs and develop diversity solutions to drive business impact; consulting and influencing skills

  • Strong analytical skills & problem-solving capabilities

  • Proven track record in prioritizing competing priorities

  • Proven ability to influence and drive change

  • Collaboration skills including the ability to integrate and act upon diverse perspectives.

  • Ensure compliance to corporate policies and standards.

Basic Qualifications:

  • Bachelor’s Degree or Military Experience

  • At least 10 years of experience in Human Resources

  • At least 10 years of experience in Communication and Influencing

  • At least 10 years experience in Diversity & Inclusion leadership capacity

Preferred Qualifications:

  • Master’s Degree

  • At least 12 years of experience in Human Resources

  • At least 12 years of experience in Communication and Influencing

  • At least 12 years demonstrated experience in Diversity, Inclusion & Belonging capacity

  • At least 7 years of experience in Project Management (planning, executing, tracking)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.