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Senior Director, Diversity & Inclusion

Job ID R70215 Updated date 03/20/2019 Location McLean, Virginia
McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Director, Diversity & Inclusion

Building an inclusive culture while hiring, developing, and retaining diverse talent is a top priority for Capital One. As Senior Director, Diversity and Inclusion, you’ll work directly with a senior leadership team deeply committed to becoming a more diverse and inclusive organization. In this role, you will be responsible for developing an integrated diversity strategy that spans talent acquisition, learning, development, retention and associate engagement. You will work closely with partners across the enterprise and in the broader industry to introduce and embed best practices to achieve our collective D&I goals.


You should exhibit strong communication, influencing, and problem solving skills across all partner groups and possess learning agility. You should have a real passion for diversity and inclusion, and an ability to inspire and engage others.



  • Develop an enterprise-wide Diversity & Inclusion (D&I) data strategy to drive insights and action. Partner with our data and technology teams to create innovative D&I measurements and tools for executive leadership.

  • Build relationships with other companies and external organizations to share D&I best practices

  • Develop relationships with regulators and manage compliance as it relates to D&I. Liaise with the Legal team as necessary.

  • Collaborate with senior leadership and partners to develop and implement innovative programs to support our diversity and inclusion journey to include assessing and measuring progress

  • Represent Capital One’s D&I vision to internal and external partners

  • Identify and prioritize external investments to advance the organization’s strategy, brand and learnings

  • Immerse yourself in the D&I discipline externally, establishing relationships and bringing back new innovative opportunities to the organization


Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 10  years of strategy delivery experience in a Diversity & Inclusion function.


Preferred Qualifications:

  • Experience driving cultural and enterprise-wide change

  • Experience in developing and implementing innovative D&I strategies for large organizations

  • Advanced project management skills including the ability to adapt to a changing environment and managing a wide variety of projects


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).