Overview

Center 2 (19050), United States of America, McLean, Virginia

Senior Business Analyst - Retail Bank Marketing, Analytics & Product Strategy

In this role, you will be a part of the Consumer Liquidity team, which determines the strategy for all loans, lines, and other liquidity tools within Consumer Bank such as No Fee Overdraft and Free Savings Transfer. This specific role will be responsible for analyzing and determining strategic direction for our portfolio of loans and lines of credit, assisting in the development of new products in this space, and connecting those pieces of intent to the improvement of the customer’s overall financial well-being.

The Marketing, Analytics, & Product Strategy team to which Consumer Liquidity belongs is responsible for creating and driving the growth strategy of the consumer bank through designing and managing award winning checking and savings products and launching brand defining marketing. Over the years, these strategies have grown the bank by 50% and created the 6th largest retail bank in the country, while also continuing to innovate on products and experiences that are on the consumer’s side, like our No Fee OD services.

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

• Marketing & Product: Support consumer marketing efforts to inform marketing & communication strategies. Help build targeted insights to inform the design and development of new customer experiences & products, as well as breakthrough technology and concepts designed to deliver on new growth or go-to-market strategies

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

• Execution: Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts, and develop a monitoring plan

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance, and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and credit risk management

What we are looking for:

• Strong business judgment, leadership and integrity: The individual should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills

• Clear results orientation: Display an intense focus on achieving both short and long term goals. The individual should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial, and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in statistical model building

• 1+ years of experience in market or consumer research

• 1+ years of experience in SQL querying

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).