Skip to main content
R123240 Posted 09/17/2021

Remediation Manager, Cyber Security Risk Management

McLean , Virginia | Richmond , Virginia
  • Category Cyber
  • Experience Manager
  • Primary Address McLean, Virginia

Overview

Center 2 (19050), United States of America, McLean, Virginia

Remediation Manager, Cyber Security Risk Management

The Cyber Security Remediation Manager is accountable for supporting remediation efforts and thematic data analysis and reporting within the Capital One Cyber Security organization. The manager will engage remediation teams to ensure that remediation efforts are documented and completed in a timely manner through coordination with internal teams. They will manage relationships with stakeholders, both within and outside Cyber, to deliver on the common goal of protecting Capital One.

This team:

  • Reviews, documents, and reports remediation actions and security gaps identified through the life cycle of issue identification and management through root cause investigation, taking ownership of the process to facilitate permanent resolution and closure

  • Works with all relevant internal technical teams, incident management, and the various lines of business to assist in the determination of root cause on incidents to prevent recurrence of issues

  • Maintains an inventory of problems under analysis and their current progress and status

  • Creates periodic reports on the remediation progress and problem trending

  • Creates, assigns, and tracks project timelines and actions to facilitate complete and accurate methodology or framework execution

  • Drives the resolution of technical problems where analysis requires evaluation of areas whose focus is driving the remediation of services with support teams

  • Works with reputation management vendors to review and remediate external security posture scoring metrics 

  • Works to review, define, and develop cyber processes

A successful candidate on the team should:

  • Understand Cyber Security concepts and tools

  • Be team-oriented with the ability to effectively communicate and interact with a broad range of peoples and roles

  • Have the ability to work collaboratively, establish credibility, and build a working relationship with stakeholders and partners to ensure a shared outcome

  • Have the ability to present ideas in an easily digestible format 

  • Be responsible for program metrics development, tracking, and automation

  • Be able to think ‘outside of the box’ to streamline processes and defend challenges to recommended changes  

  • Be able to take similar case types and determine and document best path forward to centralize remediation efforts for efficiency   

  • Be able to create, edit, and test process documentation to ensure accuracy 

  • Be able to identify process efficiency opportunities leveraging an understanding of various frameworks, methodologies, and best practices (i.e. Six Sigma, Lean, ITIL, NIST, etc.) 

  • Play an active role in the development of the team and organization by participating in process development, cross functional team leadership, and engagement with peers

  • Have a willingness to learn and support program areas requiring additional resources

  • Be able to work with team members and stakeholders to determine appropriate process and issue scoping 

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 5 years of experience in the Information Technology field

  • At least 4 years of experience with cybersecurity or technology remediation concepts and practices

  • At least 4 years of experience in a role leading or managing projects, initiatives, teams, or functions

  • At least 3 years of experience in analyzing security data and reporting out on themes and trends identified

  • At least 2 years of experience with process review and documentation within the cybersecurity space 

Preferred Qualifications:

  • Bachelor’s Degree

  • 5+ years of Project Management experience 

  • 5+ years of experience with Lean principles 

  • 3+ years of experience with audit or regulatory compliance and controls

  • 3+ years of experience in problem management, reputation management, process documentation, process improvement, or offensive security

  • Experience mentoring or coaching others

  • Experience managing multiple projects 

  • Familiarity with cybersecurity and governance vendors and tools

At this time, Capital Onewill not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

Man On Laptop
  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

Employees Working

How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Healthy Body, Healthy Mind

    You have options and we have the tools to help you decide which health plans best fit your needs.

  • Save Money, Make Money

    Secure your present, plan for your future and reduce expenses along the way.

  • Time, Family and Advice

    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Career Journey
Women on Cellphone

Want more jobs like this?

Set a Job Alert

Explore Your Options

Engineering

  • Build the next generation of digital tools for our customers—we’re always innovating solutions.

    Explore 505 Jobs

Technology

  • Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good.

    Explore 593 Jobs

Customer Care

  • When our customers have questions about our products and services, they’ll turn to you.

    Explore 13 Jobs

Product

  • Design and create future-forward products on a team of innovators helping to change banking for good.

    Explore 338 Jobs

Data Scientist

  • Write code and crunch numbers, all in pursuit of developing models that solve problems—and make us a better bank.

    Explore 74 Jobs

Cyber

  • Use your tech skills to stop cyber threats and help make banking safe and secure for our customers.

    Explore 34 Jobs

Design

  • Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity.

    Explore 81 Jobs

Branch Ambassador

  • Take your place on the front lines, representing our brand, problem solving and building relationships with the customers

    Explore 193 Jobs

Cafe

  • Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafés.

    Explore 23 Jobs

Audit

  • Use cutting-edge software, audit methodologies, and data science to help us make great business decisions.

    Explore 17 Jobs

Finance

  • Use your bold perspective and specialized skills to drive projects and implement financial strategies—challenging the way banking is done.

    Explore 90 Jobs

Commercial Banking

  • Deliver expert advice, superior products and best-in-class service to our commercial partners.

    Explore 32 Jobs

Business Banking

  • Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist.

    Explore 28 Jobs

Risk Management

  • Use your expertise and perspective to bring insights to the table so we can grow in the right ways.

    Explore 185 Jobs

Human Resources

  • Be on the frontlines of attracting, engaging and retaining top talent that’s helping us change banking for good.

    Explore 61 Jobs

Marketing and Communications

  • Help us tell our story, connect with customers and introduce our products and to the world.

    Explore 14 Jobs

Brand

  • Help us communicate how we’re changing banking for good, and ensure our brand is one of the most recognized in the industry.

    Explore 36 Jobs

Data Analyst

  • Analyze, develop and test the strategies that pull insights from our data and move us forward.

    Explore 20 Jobs

Business Analyst

  • Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better.

    Explore 87 Jobs

Operations

  • Offer simple answers to complex questions, while helping both our team and customers thrive.

    Explore 82 Jobs

Legal

  • Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions.

    Explore 16 Jobs

Job Alerts

Don’t miss a thing. Stay in the know about opportunities you may be interested in!

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Cyber, McLean, Virginia, United StatesRemove
  • Cyber, Richmond, Virginia, United StatesRemove
  • Technology, McLean, Virginia, United StatesRemove
  • Technology, Richmond, Virginia, United StatesRemove

*Required Field