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Principal Project Lead - Diversity, Inclusion & Belonging (Commercial Bank)

Location: McLean, Virginia; New York, New York
Job ID R105424 Updated date 01/22/2021
McLean 2 (19052), United States of America, McLean, Virginia

Principal Project Lead - Diversity, Inclusion & Belonging (Commercial Bank)


Our highest calling has always been to attract, develop and inspire the world’s best people - from across the full spectrum of differences.  Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core.  We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas.  A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our Diversity, Inclusion & Belonging efforts.

We constantly analyze our approach to DIB leadership, which is itself informed by both external voices and internal experiences. We’ve steadily increased our investment in DIB by growing our recruiting approaches and pipelines in order to attract diverse top talent, building sophisticated and industry leading DIB education and training for our leaders and associates, expanding the reach and impact of our Business Resource Groups (BRGs), and creating breakthrough programs and solutions that accelerate the deep embedment of our DIB principles across our organization.  We are building an innovative and strategically bold DIB agenda focused on not only growing DIB in our workplace, but also in leveraging the depth of our expertise and the reach of our resources to advance equity, inclusion and belonging across our communities. 

Learn more about our DIB story and consider joining us as we continue on our journey to becoming the world’s benchmark destination for DIB leadership:

Principal Project Lead - Diversity, Inclusion & Belonging (Commercial Bank)

Are you interested in joining a talented, cross functional team aimed at solving some of the Commercial Bank’s most pressing DIB challenges?  If you have a passion for shaping the overall landscape and want to be part of a dynamic team, then look no further!

The Principal Associate in this role will create, develop, execute and support initiatives that promote our DIB principles across the organization. We partner closely with Commercial leadership, HRCs and enterprise partners to ensure we can deliver real-time impact, while diagnosing and solving pain points longer term. This role will be responsible for driving key efforts for Commercial Bank’s DIB work efforts. You’ll play a critical role in supporting key initiatives including Business Resource Groups (BRGs), projects, and priorities as needed in an environment where the business truly values strategic partnership.

Position Responsibilities:

  • Manage team projects and systems to ensure work is well run, strategically aligned and prioritized by setting deadlines, communicating with company executives about the state of the project, ensuring projects stay on track and on budget, and adjusting if necessary to meet new requirements.

  • Collaborate with partners to proactively infuse DIB best practices into key processes

  • Produce high quality, scalable programs for Commercial associates that support associate retention, engagement and sense of belonging

  • Collaborate with partners to proactively infuse DIB best practices into key processes

  • Facilitate DIB programs and discussions leveraging knowledge of current research and data

  • Deliver DIB projects and initiatives from start to finish, while providing regular progress updates to team leaders and stakeholders  Examples include:  Coordination of bias mitigation training, planning and successful delivery of DIB related events, etc.

  • Develop compelling narratives to drive alignment with stakeholders across levels and business groups

Selected Candidate Will:

  • Have a track record of successful program management -- bringing the ability to quick establish structures and operating rhythms to drive clarity, focus, and sustain momentum with various programs

  • Demonstrate the ability to manage multiple projects simultaneously

  • Display understanding and alignment with DIB initiatives

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • Demonstrate good judgement and sensitivity

Basic Qualifications:

  • At least 2 years of experience in a program management or a delivery role

Preferred Qualifications:

  • Bachelor’s degree or Military experience

  • At least 1 year of experience in a project management or chief of staff position

  • At least 2 years of experience working with agile teams or project management

  • Experience partnering with teams across Enterprise Learning, Communications, or HR Consulting

  • PMP or CSM certification

  • Demonstrated interest and action in Diversity and Inclusion work

  • Proficient in Google Suite (Sheets and Slides)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.