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Principal Diversity, Inclusion & Belonging Consultant

Location: McLean, Virginia; New York, New York
Job ID R105425 Updated date 01/22/2021
McLean 2 (19052), United States of America, McLean, Virginia

Principal Diversity, Inclusion & Belonging Consultant


Our highest calling has always been to attract, develop and inspire the world’s best people - from across the full spectrum of differences.  Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core.  We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas.  A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our Diversity, Inclusion & Belonging efforts.

We constantly analyze our approach to DIB leadership, which is itself informed by both external voices and internal experiences. We’ve steadily increased our investment in DIB by growing our recruiting approaches and pipelines in order to attract diverse top talent, building sophisticated and industry leading DIB education and training for our leaders and associates, expanding the reach and impact of our Business Resource Groups (BRGs), and creating breakthrough programs and solutions that accelerate the deep embedment of our DIB principles across our organization.  We are building an innovative and strategically bold DIB agenda focused on not only growing DIB in our workplace, but also in leveraging the depth of our expertise and the reach of our resources to advance equity, inclusion and belonging across our communities. 

Learn more about our DIB story and consider joining us as we continue on our journey to becoming the world’s benchmark destination for DIB leadership:

Principal Diversity, Inclusion & Belonging Consultant 

As a Principal Diversity Consultant, you will bring your deep passion for DIB topics along with your experience driving impact on various talent topics to help advance the DIB agenda for the Commercial Bank. 

You will apply your strategic, analytical, and storytelling skills and collaborate with a cross-functional group of HR and business partners to solve complex, open-ended questions about how we should attract, develop, grow, and retain top diverse talent while working closely with the same stakeholder groups to think through ways to deliver the interventions.

You will team up with world-class professionals and senior leadership to delve into major people and talent initiatives including:

  • Charting different pathways and what needs to be true to enable greater representation growth at various levels of the organization

  • Working with business and HR leaders to adjust current talent systems to support pathways for growth

  • Collaborating with recruiting to explore unconventional sourcing opportunities to open the aperture to diversity hires

  • Working with business and HR leaders to identify different retention levers to boost retention

  • Understanding how culture, learning, and talent management actions come together to shape productivity and performance by using real, hard data about behavior and associate outcomes

…and you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.

General Responsibilities:

  • Analysis: Connect various HR data points (representation, hiring, attrition, AAS, etc.) to generate relevant/actionable insights and make strategic and tactical recommendations

  • Execution: Develop and test hypotheses, prioritize and design solutions, assess feasibility, build action plans, lead implementation efforts, and develop tools for monitoring outcomes

  • Partnership: Work closely with fellow associates and senior leaders in HR and the Lines of Business to generate insights and advance Commercial Bank’s DIB agenda

  • Strategic & Analytic orientation: Combine exceptional conceptual thinking skills with a strong quantitative orientation to define, structure, and solve complex DIB and talent problems 

  • Business communication: Influence through impeccable written and verbal communication, telling compelling narratives to drive alignment with stakeholders across levels and business groups

Basic Qualifications:

  • Bachelor’s Degree or military experience 

  • At least 2 years of experience conducting quantitative and qualitative analyses

Preferred Qualifications:

  • At least 2 years of experience solving people and talent problems

  • At least 3 years of experience in strategy and operations consulting

  • At least 3 years of experience in project management

  • At least 5 years of experience in qualitative analysis

  • At least 5 years of experience in quantitative analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.