Principal Associate, Risk Guide - Enterprise Services Business Risk Office (Machine Learning)
Experience Principal Associate
Primary Address McLean, Virginia
OverviewCenter 2 (19050), United States of America, McLean, VirginiaPrincipal Associate, Risk Guide - Enterprise Services Business Risk Office (Machine Learning)
We are growing! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Tech, Digital, Brand, Enterprise Supplier Management, Capital One Ventures, External Affairs, Capital One Software (COS) and Enterprise ML. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.
At Capital One, we believe that Machine Learning (ML) represents the biggest opportunity in financial services today, and is a chance to revolutionize the industry. Capital One’s commitment to Machine Learning has sponsorship from leadership and the Enterprise ML Program is at the heart of this effort, and is leading the way towards building responsible and impactful tools, platforms, and solutions that leverage ML.
As a Risk Guide supporting the Enterprise ML Program, you will partner with colleagues across ML product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One’s continued stability and success. Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.
The successful candidate will have knowledge of process management strategies, risk methodologies, and an ability to build relationships with business and risk partners. Core responsibilities include oversight of process hierarchy, critical business process identification and consultation, horizontal support for Enterprise Services controls program, and controls development of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale.
Lead in the development of risks, issues, and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
Have strong communication and collaboration skills, fostering positive working relationships with business partners
Oversee, review, and manage Enterprise Services process hierarchy (L1/L2 processes)
Manage, coordinate, and contribute to Security and Controls tasks and deliverables for Cloud implementations
Manage, oversee, and implement process improvements: data quality, process certification framework, process hierarchy change management, change control, and risk reporting
Consult across the first line of defense business partners on Risks, providing advice and guidance as needed
Participate in process criticality and process level assessments
Build out and maintain Enterprise Services Process Governance strategy and standards
Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisors
At least 3 years of experience in Process, Project, Risk Management, or Cloud Risk Management
At least 3 years of compliance, legal, regulatory or operations experience
At least 2 years of experience in Technology or Cybersecurity
Business Process Management certification, Lean, or Green Belt Certification
Knowledge of PRIME system and data model
At least 3 years of experience in Process management
At least 3 years of experience in Change or Risk Management
At least 3 years of experience as a Risk Guide
Ability to drive results and communicate with all levels
Deep understanding of appropriate controls to secure cloud-based services (SaaS) products
Collaborate with ERM, ORM, and business partners throughout the ES BRO value chain to help drive best practices and principles, specific to process management execution strategies
Work closely with the Product GTM teams to ensure that project plans can be effectively implemented and iterated, providing frontline risk feedback and innovative solutions
Effectively work in white space and bring structure to deliver on our well managed agenda
Knowledge of Machine Learning
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
You have options and we have the tools to help you decide which health plans best fit your needs.
Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
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