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Principal Associate, Cyber Program Management Office

Location McLean, Virginia; Richmond, Virginia; Plano, Texas
Job ID R122681 Updated date 09/13/2021
Center 2 (19050), United States of America, McLean, Virginia

Principal Associate, Cyber Program Management Office

Capital One is seeking a strong Principal Associate to provide program and project quality assurance as part of the Cyber Organization’s Program Management Office (PMO). A strong candidate will be one who excels in a team environment. This person will have excellent communication skills, attention to detail, and a proven track record of managing the completion and review of tasks and deliverables as they go through implementation to ensure they meet expectations. They will thrive working across teams and will also support a small program management team that works alongside our Cyber Product Management and Agile Delivery teams to provide strong program governance that enables the security of Capital One’s environment. 


Who You Are:

  • You exhibit a strong ability to identify and ensure a project or program and its related tasks and subtasks are aligned to deliver a specific outcome

  • You are able to apply the appropriate risk-based lens to projects at all phases of implementation

  • You are a strong collaborator with solid communication and partnership skills for interacting and communicating with delivery teams to ensure deliverables meet expectations 

  • You can work with minimal supervision and have the confidence to escalate an issue wherever necessary to address or remediate risk


What You’ll Own: 

  • Collaboratively work with multiple teams including Cyber’s Product Management Team and Agile Delivery Management Team to ensure assigned programs and projects achieve desired outcomes

  • Facilitating and ensuring adherence, in both spirit and intent, to definitions of done for assigned programs and projects

  • Supporting the development of presentation materials to communicate concerns and impediments that may hinder the achievement  of intended project or program outcomes for the purpose of escalation

  • Producing data driven reporting on the status and health of individual projects within your quality assurance purview

  • Support the development of governance documentation that defines responsibilities for program and project management across Product Management, PMO, and Agile Delivery teams

  • Using common tools and processes, capture detailed data and information that can inform program and project decisions


Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 3 years of experience with information technology programs 

  • At least 2 years of agile delivery experience 


Preferred Qualifications:

  • Bachelor's Degree

  • 1+ years of experience working in a cloud environment

  • Certified Scrum Master (CSM) certification

  • Project Management (PMP) or Program Management (PgMP) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.