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Manager, Risk Management - Enterprise Services Risk

Location McLean, Virginia; Richmond, Virginia; New York, New York
Job ID R103260 Updated date 12/01/2020
McLean 1 (19050), United States of America, McLean, Virginia

Manager, Risk Management - Enterprise Services Risk

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Risk Management - Enterprise Services Risk

Risk Managers at Capital One are highly motivated Risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations, processes and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept. Risk Managers have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement innovative solutions to appropriately manage risks within Enterprise Services. The demands and high-visibility nature of this position require an expert with a proven ability to work 

independently in a fast-paced environment and who can begin contributing immediately. 

As a Risk Manager in the Enterprise Services Risk Office you will be responsible for working with business partners to identify and consult on potential risks to Capital One. In the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk.  In this position, you will play a key role in enhancing our risk management processes across Capital One and driving project and program delivery.  You will collaborate closely with associates across all lines of defense, Lines of Businesses, and other risk management teams to perform and support the work related to further maturing risk management practices.  

Responsibilities:

  • Drive and coordinate work related to Capital One’s cybersecurity program enhancement efforts, working with the first line of defense Technology and Cyber teams, Lines of Business, and second line of defense risk management teams, to ensure effective collaboration within the team and across stakeholder groups

  • Help to enhance Integrated and Cyber Governance Risk Management processes across Capital One by providing thought leadership, oversight, and coordination with other risk management activities across the company

  • Analyze information to proactively identify risks, trends, and process improvements; supporting reporting on risk topics to management

  • Stay current on the changing regulatory environment and understand the impacts to our efforts

  • Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.

  • Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices.

  • Support direction, manage expectations, and may support/lead cross-functional teams through various initiatives, including oversight of third party resources.

  • Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

  • Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications:

  • Bachelor’s degree or military experience 

  • At least 4 years of work experience in the fields of Information Security or Technology Risk Management experience 

  • At least 4 years of experience supporting, partnering and interacting with internal business clients

  • At least 2 years of experience developing, evaluating, or implementing Information Security or Technology controls

  • At least 2 year of experience with Information Security or Technology Policies, Standards, or Procedures development or maintenance 

Preferred Qualifications:

  • 7 years of Information Security or Technology Risk Management experience 

  • 5 years of Project Management experience leading cross functional projects and programs 

  • 4 years of experience with analysis of Information Security or Technology threats and risks 

  • 4 years of experience in Information Security or Technology risk identification and assessment associated with new or changed initiatives

  • Experience in the Financial Services industry

  • Professional security management certifications (i.e Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM))

  • Project Management Professional (PMP) Certification or Masters Certificate of Project Management (CPM)

  • Ability to set direction, manage expectations and lead cross-functional team

  • Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate

  • Ability to manage multiple projects while maintaining superior results

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.