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R154815 Posted 09/21/2022

Manager, Product Management - Card Credit Innovation

McLean, Virginia | Richmond, Virginia | Chicago, Illinois
  • Category Product
  • Experience Manager
  • Primary Address McLean, Virginia

Overview

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Management - Card Credit Innovation

Product Managers at Capital One are innate problem-solvers who partner with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, and segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services. Our leaders in Product Management develop end-to-end solutions to help us better serve our customers.

As a product manager with Card Credit Innovation, you will lead an effort to ensure the data products utilized for our credit line increase programs are adhering to enterprise data standards via the design, implementation, monitoring, of data quality controls for critical production services. You will strategize and develop capabilities in close partnership with technology, business, and product teams from across Card to bring this vision to life.

General areas of responsibility: 

  • You will be involved in shaping and contributing to the overall Card customer experience and enablement of Capital One’s platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.

  • You will develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.

  • You will be a part of overall thought leadership around platform development at the intersection of data+tech = for the sake of creating meaningful, measurable business and customer value.

  • You will have product owner support within a dedicated engineering team

  • You will collaborate with an extended team within the Data, Models, and Credit organization

  • You will provide direct Product leadership to development teams, drive day-to-day prioritization of work, troubleshoot reported issues, and oversee releases

  • You will be breaking down business epics into features and further into user stories

  • You will be writing acceptance criteria and lead the grooming efforts with the Agile team

  • You have the ability to manage and prioritize multiple projects simultaneously

Experience & Expertise

  • Experience with data intensive products, particularly focused on managing data risk

  • Experience creating a framework for concept exploration, product prototyping, iteration and deprecation 

  • Leading research and applying research insights throughout the product development process utilizing human centered design and/or “Design Thinking” 

  • Experience weaving together user benefits, business strategy and technology into a comprehensive platform capability strategy (strategy, execution plan, metrics for success) 

  • Ability to collaborate closely with architects and engineers to create scalable data products 

  • Adept at applying Agile development philosophy and practices to deliver top-tier delivery transparency, efficiency, and flexibility

  • Passion for holistic experience design that incorporates usability and utility 

  • Effective communication skills throughout the process: driving a project forward, evangelizing value, executive summaries 

  • Collaborative, team player attitude (confidence without attitude) 

  • Startup experience and/or some time at a well-oiled large company in a role working with technology products with accountability to managing delivery across multiple development teams

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering  

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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