Manager, Chief of Staff--Prometheus Financial Core Product Team at Capital One - US
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R160246 Posted 11/07/2022

Manager, Chief of Staff--Prometheus Financial Core Product Team

McLean, Virginia
  • Category Operations
  • Experience Manager
  • Primary Address McLean, Virginia


Locations: VA - McLean, United States of America, McLean, Virginia

Manager, Chief of Staff--Prometheus Financial Core Product Team

As a Manager, Chief of Staff, you’ll join the Chief of Staff team within Prometheus Financial Core Product Team focused on delivering flawlessly executed processes that improve business efficiency and drive results. You will be a thought leader to and collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line.

This work is high-visibility and high-impact. Reporting directly into a Vice President of Capital One’s PFC Product team, you will work to drive efficiencies, collaboration, innovation and outsized value across the organization. We are looking for a passionate and seasoned team member who loves diving into ambiguous and challenging problems. You will need to be highly organized and emotionally intelligent to work with our leadership team to drive strategic planning efforts, keep a pulse on team health, morale and engagement, and ensure key business priorities are successfully executed. The ideal candidate can connect the dots between good process and great results, effectively influence others to achieve organizational goals, and facilitate a vocal leadership team toward purposeful outcomes. Candidates should be self-motivated, with strong organizational skills, attention to detail, executive presence, and a passion for solving complex problems.

Responsible for the facilitation of departmental planning, meeting management and administration, internal and external communications, and the development of programs and processes supporting department strategies. Ensures the department sets and manages objectives aligned with COF objectives. Interacts with and influences senior leaders. Position may include ensuring consistent management of all acquisition integration activities by leading the planning, scheduling, and reporting processes for the department.


• Assist in management of SVP's leadership team strategy; including owning agenda for weekly SLT and managing ongoing SLT interactions
• Facilitation of departmental planning, meeting management and administration
• Provide change management support (including communications) to all aspects of organization
• Provide organizational development/effectiveness consultation with business area leadership on organizational design, processes, and strategic planning


The successful candidate will exhibit these competencies

  • Technical. Able to quickly come up to speed on product and technical details, so that you can understand our work, forecast our needs, and communicate effectively with the various stakeholders. (Perhaps a delivery background and some kind of technical education or experience would help meet this requirement)

  • Communication. Knows what and when to communicate to the team. Seen as empowering the team, driving useful communications related to the business. (delivery, ADL, product background might help here.)

  • Organized. Naturally organized. Able to create the framework so that a multi-step, multi-stakeholder process may be smooth, deliberate, thoughtful well managed process. (familiarity with governance documents, governance processes, risk processes, technical delivery artifacts like FMEA would all be indicators of this skill.

  • Influence. Able to engage product and tech leaders in an appropriate and productive manner to drive understanding and alignment/ action.

  • Resilience. There will be obstacles. You have a "Get it done", positive attitude that sees obstacles as a learning opportunity for next time.  You have an appropriate tenacity and patience that helps you drive tasks to completion with a smile.

Basic Qualifications:

• Bachelors Degree or Military Experience
• At least 2 years of experience in Project and/or process management - Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately
• At least 2 years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports
• At least 2 years of experience in Staff management and training
• At least 2 years of experience in Organizational development and performance
• At least 2 years of experience in Budget management

Preferred Qualifications:

• Bachelors Degree in business, finance or organizational development
• 5 years of experience in Project and/or process management - Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately
• 5 years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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