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R156098 Posted 09/19/2022

Executive Creative Director, Performance Creative

McLean, Virginia | Richmond, Virginia | New York, New York | San Francisco, California | Plano, Texas
  • Category Brand
  • Experience Director
  • Primary Address McLean, Virginia

Overview

Center 1 (19052), United States of America, McLean, Virginia

Executive Creative Director, Performance Creative

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

We are looking for an Executive Creative Director (ECD) to lead creative teams supporting performance marketing channels and campaigns.  A performance ECD will direct the creative strategy, development, innovation and production of creative assets across the consumer journey.  Specifically in website, banner, social and email channels.  They will partner closely with marketing segments and channel leads to understand business goals and consumer needs.  This role is accountable for delivery of results and making the Capital One brand easy to remember and easy to choose.

What you’ll do

  • Operate in many roles— creative leader, general manager, strategist, operations lead, and innovator. 

  • Keep the creative team ahead of the curve and develop world-class emerging creative talent and leaders. 

  • Use your strong digital & direct response expertise and the ability to quickly identify, address and incorporate emerging data and tech trends into strategic direction.

  • Proactively overcome adversity and obstacles. 

  • Present complex concepts to leadership and decision makers and influence the overall marketing strategy of a business. 

  • Work with a diverse, talented team that is doing breakthrough, consumer driven creative work.

  • Partner with senior business leaders to define how creative teams deliver against performance marketing objectives across segments and campaigns - and provide a plan of action and guidance on how to achieve business and brand results.

  • Take a proactive approach to the use of technology and data to develop plans that personalize experiences and messages for audiences

  • Partner with other Executive Creative Directors to guide, manage and elevate the overall creative output of the department.

  • Provide creative oversight, guidance and direction for creative across a variety of channels and product campaigns; developed by internal and external creative associates.

  • Serve as the voice of what on-brand, effective creative means and looks like at Capital One.

  • Consistently evaluate the industry and beyond to ensure the delivery of leading edge, relevant and impactful creative approaches.

Who you are

You want to be an EVIDENCE-BASED MARKETER who...

As an INDIVIDUAL:

  • Your curiosity is endless. There’s always something else to learn.

  • You’re flexible and not afraid of change—in fact you welcome the challenge.

  • You share your point of view, but seek out what might be missing and listen.

  • You have big ideas and know the best ones are driven by proof, persistence and patience.

  • You’re a storyteller. You simplify the complex and compel your audience to act.

  • You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.

  • You care—about the work, your team and the customers you serve.  

As a LEADER:

  • You value authenticity over perfection. You lead with empathy, vulnerability and honesty. 

  • You deeply invest in understanding the humans around you. 

  • You say what needs to be said and work hard to find the right words.

  • You’re an expert. You also know when you’re not and need to find one.

  • You use all this - to make things happen, create amazing work and inspire others.

Basic Qualifications

  • Bachelor’s degree or military experience.

  • At least 10 years of experience leading creative development teams

Preferred Qualifications

  • At least 10 years of experience leading and directing large, multi-discipline creative teams.

  • At least 8 years of digital or mobile campaign experience at an Advertising Agency, Studio Agency or Corporate in house creative team.

  • At least 3 years leading an in-house creative team. 

  • Direct management of a creative team of 15+ people.

  • Creative portfolio that includes produced work for large, integrated marketing campaigns.

  • Direct experience leading creative development for large, highly regulated brands such as those in the finance, healthcare, pharmaceutical, insurance or education categories.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

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  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Healthy Body, Healthy Mind

    You have options and we have the tools to help you decide which health plans best fit your needs.

  • Save Money, Make Money

    Secure your present, plan for your future and reduce expenses along the way.

  • Time, Family and Advice

    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Career Journey

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